Customer Service Executive

4 days ago


Singapore BOLLORE LOGISTICS SINGAPORE PTE. LTD. Full time

**Job Summary**:
The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

**Responsibilities**:

- Handle customer’s enquiries promptly
- Ensure compliance with customers’ Standard Operating Procedures
- Liaise with overseas agents on various requirements and rates
- Prepare shipping, LCL, FCL documentation
- Co-ordinate with import and export operations to ensure accuracy in documentation and invoicing
- Liaise & co-ordinate with carriers / customers / suppliers to ensure smooth delivery of shipments
- Sea freight quotation for adhoc COD customers
- Arrange for the packing / labelling of Dangerous Goods
- Responsible for closing of files every month
- Responsible for DG declaration from time to time

**Requirements**:

- Diploma / Degree preferred
- Minimum 3 years of experience in freight forwarding (airfreight / seafreight)
- Possess excellent communication and interpersonal skills

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

We regret that only shortlisted applicants will be contacted. Thank you for your interest in Bollore Logistics Singapore.



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