Customer Service Officer

24 hours ago

Singapore TOUR EAST SINGAPORE (1996) PTE LTD Full time

**Duties and Responsibilities**:

- To cover all Tour Desk on specific rotating schedule assigned by Senior Customer Service Executive
- In charge of building rapport and relationship with hotel concierges, front desk and hotel staff
- To give guests Courtesy or service call 3 hours after flight lands and coordinate with driver as and when on duty in the office
- Double check on departure details and arrange for airport transfers when needed
- Manage tour desk on daily basis from 8am to 6pm
- To submit daily sales report to Rasa Finance to capture daily sales and monitor on guests feedback and Complaints
- Coordinate tours and liaise with transport for all pick up and drop arrangement
- Collect payment as and when necessary
- Report to Finance ones weekly to submit all cash collection & reconciliation for all Tour Desks
- Invoice all bookings of tickets on the spot and tours on the following day
- Upsell tours to guests if they do not have any pre-planned schedule
- Handle and manage complains using the company’s SOP compliance
- Submit report on every first week of the month for Tour Desk sales & other sales & claim matters
- Basic Pay + Commission

**Qualifications**:

- Diploma or equivalent.
- Customer service or administrative experience preferred.

**Skills**:

- Strong communication skills & Public Relations
- Proficiency in Microsoft Office
- Meticulous and Detail-oriented
- Ability to multi-task and work independently
- Time management skills
- Knowledge of Singapore attractions & travel industry basics is a plus.

  • Customer Service Officer

    2 days ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Customer Service Officer

    2 weeks ago

    Singapore THONG LEE CONTAINER SERVICE PTE. LTD. Full time

    Industry Type**:TRANSPORTATION**: - Position Title**:Customer Service Officer**: - Working Location: JURONG AREA - Working together with the customer to make sure that every container detail is proper and put onto the vessel - Using to PSA Portnet for monitoring the vessel berthing. - Create customer order to the internal system. - Duration:...

  • Customer Service Officer

    3 days ago

    Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    Minimum N or O level - Good communication and administrative skills - Previous customer service experience is plus. - Knowledge of Micro-soft Office esp Excel & Word, is a MUST - Knowledge of watch industry/ interest in watches is an advantage. - Attention to details is important, especially during check-in watches. Not Specified

  • Customer Service Officer

    1 week ago

    Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    **Duties & Responsibilities** Ø Ensure high standards and excellence in customer service experience for all enquiries’ Ø Attend to enquiries of customers: walk-in, call-in, write-in on online platforms Ø Attend to customers check-in watches Ø Process document for check-in and take photographs of check-in watches Ø Liaise with Chief Technician for...

  • Customer Service Officer

    3 days ago

    Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

    **Duties & Responsibilities** Ø Ø Ensure high standards and excellence in customer service experience for all enquiries. Ø Attend to check-in watches brought in by customers. Ø Process document for check-in and take photographs of check-in watches. Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers. Ø Follow-up...

  • Temp Customer Service Officer

    4 days ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **CONTRACT JOBS!**: **(5 Months)**: **TEMP CUSTOMER SERVICE OFFICER**: **(LOCAL ADMISSIONS)**: SINGAPOREANS/ PRs ONLY **( **Salary - **$2,000 to $2,300 **) **LOCATION** Jurong | Pioneer **JOB DESCRIPTION** - To assist in answering calls for the Call Centre. - Assist in other ad hoc duties assigned by the reporting Supervisor. **WORKING HOURS** - Mondays...

  • Customer Service Officer

    2 weeks ago

    Singapore NEWAY TRAVEL SERVICE PTE. LTD. Full time

    In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. - Experience in both inbound and outbound travel industry - Able to work...

  • Part-time Customer Service Officer

    1 week ago

    Singapore Safra National Service Association Full time

    **We are hiring Part-Time Customer Service Officer (E1 CSO) across all 6 SAFRA EnergyOne Gyms** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

  • Customer Service Officer, Front Desk

    2 weeks ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOB!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...

  • Customer Service Officer, Front Desk

    2 weeks ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...