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Office IT
3 weeks ago
**What you’ll do**:
- L1 and L2 Technical Support which includes and not limited to:
- Daily System Administration and support
- Troubleshooting for IT systems, equipment and inquiries of users
- Maintain and support office Users Workstation and various Office Equipment life-cycle and availability
- Coordinate with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)
- Coordinate and troubleshoot for Office Structured Cabling System
- Vendor management
- Meticulous documentation which includes inventory, technical drawings and related documents
- Responsible for office Meeting Rooms VC and AV System Setup
- IT Projects from FD
- HR Team Admin Support
- Other tasks as assigned by the manager.
**What we seek**:
- Min, 2 years’ experience in IT Technical Support and System Administration
- Degree or certificate holder in Information Technology or related disciplines
- Qualification in CCNA, MCSE, MCP, MCITP is an advantage.
**What you’ll need**:
- Experience and capability in:
- Google Workspace
- Lark Suite
- MS Office
- Windows/ MacOS administration, maintenance
- Networking (Firewall, Core/Access Switching, Wi-Fi System etc) on perm / cloudbase server and
- IP/Cloud PABX System Concept, Connection and Installation
- AV and VC System concept, design, and technical troubleshooting
- Basic knowledge of IT Server/Comms Room Infrastructure, Structured Cabling System and Door Access System
- IT and general procurement procedures
- ISP Communications