Director, Business Risk Manager, Tb Cash

Job ID: 29378

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 22 May 2025

**JOB SUMMARY**
- The Cash Business Risk Manager directs and oversees front to back risks for the Cash Client Journey within Transaction Banking (TB). This covers the 5 epic risks i.e., Loss of Funds, Loss of Service, Loss of Information, Financial Crime Compliance and Regulatory compliance. Reporting to the Business Risk Manager, Cash - ASEAN, this individual manages product risk within the country. Depending on the size of the market there may be support from junior risk managers/RPs. The incumbent will focus on the end-to-end cash client journey risk controls, reporting, governance, and supervision. The primary requirements of the role will be to:
Act as the voice, eyes and ears of the Head of Cash Business Risk Manager, ASEAN, for all matters related to Risk for the country including processes for the country performed by GBS.
Co-ordinate and effectively communicate the implementation of new developments, regulatory initiatives and policy roll outs to impacted Cash staff and processes within the country.
Effectively manage the entire Risk Management agenda for Cash within the country, along with ensuring targeted Front to Back peer reviews, and the proactive rippling of peer review and audit findings
Coordinate with key stakeholders centrally, regionally and in countries to increase transparency and share key learnings and best practice. Represent the country in relevant Country risk forums and discussions.
Ensure risks in country addendums and assessed, escalated, remediated and accepted at appropriate levels.
Ensure all non-standard activities, dispensations and deviations to standards are risk assessed before they are taken on board.
Ensure root cause reviews are completed for risk events as per policy timelines and are of superior quality. Actions are tracked and taken to closure. Monitoring shared in country TB management forums.
Drive and manage / participate in the Transaction Banking Country Management Forum. Provide strategic advice to the forums, committees and respective chairperson to reflect accurate view of market and current position. Ensure absolute adherence to country BAU OR deadlines, and effective business escalation from Country Management forum to group refinement committees.
Develop control enhancements to ensure that any known risks are controlled within acceptable boundaries and consistent standards. Ensure comprehensive business plans and risk mitigating measures are implemented in country which are cost-effective and scalable.
Manage the Cash Risk Management team within the country, including with regards to management oversight, as a point for issue escalation, and in managing the career development of the team member/s reporting into this role- Comply with, and cascade, implementation and oversight of TB’s Conduct and Supervision agendas amongst Cash teams in the country ensuring timely and effective delivery against both in line with TB and Cash Scorecard targets towards an enhanced culture of good Conduct
Oversee the effective design and execution of controls within the country, including identification of gaps and remediation of issues, elevating residual risk where appropriate
Work with team members and Group to drive hubbing of control checks where feasible, ensuring continued country oversight and ownership of hubbed checks and processes
Ensure full focus within Cash in country towards compliance with requirements under the Information and Cyber Security Risk Type Framework, in line with Group standards, escalating issues to Group where required
Own the end-to-end implementation of the operational risk framework, standards, and policies for the Cash client journey in the country**RESPONSIBILITIES**
**Key Roles and Responsibilities**:
Responsible for ensuring that there is a framework in place for the timely identification, assessment, mitigation, reporting and escalation of Risk exposures for Cash in country. Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks. Be the ‘go-to’ person for the business with regards to the escalation of all operational risk-related incidents/queries/events that arise within the country
Support Cash COO, Business and Operational Heads within the country / region in developing high levels of front to back risk awareness and ownership across the business. Provide structured guidance towards improving MCA ratings in the country and drive first line ownership of risk
Identify opportunities to improve the effectiveness of the Cash Risk function within the country, including the proactive management of control-check hubbing, and driving the ongoing ORF rollouts and the rationalization of existing checks for Cash, automation. Additionally, drive and support best practice and create efficiencies, including