Guest Services Manager

**Concierge (Guest Experience and Engagement)** **Work Dynamics** **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main...

The Duty Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she must handle all any guest related matters. Manages the guest journey from pre-arrival to post-departure. **Primary Responsibilities - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in -...

**Job Highlights**: - Attractive Medical & Dental Benefits - Friendly Working Environment - Uniform provided with Laundry Allowance - AWS & Variable Bonus - Opportunities for career progression **Job Description**: **The Customer Service Representative will**: - Maintain a friendly, neat, pleasant and professional image to guests - Welcome and greets...

**Additional Information** **Job Number**25037774 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 23086993 **Job Category** Rooms & Guest Services Operations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...

**Job Summary:**We are seeking an experienced Guest Service Manager to lead our front-of-house team. The successful candidate will have a proven track record of delivering exceptional guest experiences.About the Role:This is a full-time position that requires a high level of energy, enthusiasm, and attention to detail. You will work closely with the...

Roles & ResponsibilitiesThe Guest Services Manager is responsible for overseeing the daily Front Office operations, ensuring that exceptional hospitality and services are delivered. They address guest incidents and handle all matters related to guests.Primary ResponsibilitiesAccommodates all guest needs and requests, anticipating requirements, and creating...

Ensure high guest satisfaction to build loyalty and return business - Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities - Handles staff rostering for baggage and concierge department - Trains, motivates and coaches staff - Anticipating guest needs and requests, and creating memorable experiences through...

Roles and ResponsibilitiesCandidates must hold a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 years of working experience in the related field is required for this position. Preferably Managerial experience in Customer...

**Responsibilities**: : " Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedures to improve services offered with the aim of attracting more customers. Hiring and training staff in matters of professional conduct, and ensuring that there is enough staff at...