Project Manager, Aem Professional Services, Asia

The Project Manager, AEM Professional Services is a highly motivated and experienced manager responsible for the delivery of implementation and related services in Asia and Emerging Markets (AEM). AEM comprises Australia-New Zealand, Asia, Middle East and Africa.

This is a multi-faceted, client-facing role that requires expertise of product implementations for clients, along with strong people management capabilities with a geographically dispersed matrix team. The Project Manager Is responsible for implementing and delivering Thomson Reuters products across Tax, Legal and Trade domains.

The role requires the person to work closely with other project team members, peer project managers and partner consulting teams. The person will provide governance on projects to external clients, manage and lead projects to successful outcomes for clients and Thomson Reuters, and be the partner to clients to help them adopt technological change.

**About the Role**

In this opportunity as **Project Manager, AEM Professional Services, Asia**, you will:

- Owns the delivery of project implementations for customers across Corporates and Legal Firms
- Drives the successful delivery of global projects pertaining to the implementation of Thomson Reuters products.
- Establishes strong project governance practices, leading clients to implement, adopt and retain Thomson Reuters products.
- Can scope out a small/mid/large projects based on business requirements and achievable benefits.
- Can create Statement-of-Work and workplans. Can direct and guide the customer and teams to on-time and on-budget completion for both time and material and fixed fee projects.
- Manages portfolio level profitability to achieve financials KPIs.
- Builds strong client relationships, leveraging those relationships to drive upsell and cross sell
- Brings strong functional and domain knowledge on Legal process transformation. Serves as a "trusted business advisor" to clients.
- Engages with CFO, CIO, Function Heads, General Counsels, business teams and IT departments, leading conversations and guiding decisions.
- Manages client relationships, especially at C-levels and Department Heads.

Provides Leadership to a matrix team
- Spends a portion of time managing team or providing guidance.
- Has autonomy to make exceptions that follow established guidelines.
- Responsible for cost of own team/project, and/or contributing to forecasting budgets and recommending expenditure.
- Responsible for quality and timeliness of own work, as well as accountability for members of the team.
- Gives advice to team members and colleagues on functional matters.
- Broad decision making authority for routine issues.
- Provides key insights and formulates recommendations to the broader function.

**About You**

You’re a fit for the role of **Project Manager, AEM Professional Services, Asia**if your background includes:

- Masters or Bachelor’s degree in Law or Technology is preferred, along with Project Management experience or certification.
- Strong experience in project management, legal advisory, professional services or consulting experience in a client-facing organization.
- Strong experience in implementing or managing technology-enabled transformations or process changes.
- Experience in adopting or implementing technology with a good understanding of how technology can bring efficiencies and key challenges involved
- Deep experience in enterprise scale software implementation with product companies
- Must possess strong cross team/group/org collaboration skills; ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issues.
- Must have high-powered analytical skills and the ability to understand concepts and situations that require quick decision for mitigation.
- Must have excellent communication skills, both written and verbal, strong project management skills, and demonstrated success in adult learning and training principles/skills
- Must have experience of managing a team, geographically dispersed if possible
- Must have experience of dealing with senior management in customer organizations
- Must have the ability to manage multiple escalation situations from customers and partners by providing responses that lead to mitigation.
- Ability to understand high level technical discussions that are needed to drive conversations to closure.

LI-TL1

**What’s in it For You?**
- ** Hybrid Work Model**:We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- ** Flexibility & Work-Life Balance**: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including wo