Global Key Account Manager
4 days ago
**Do you want to be responsible for managing a portfolio of global customers and executing our new global sales strategy, KAM 2.0, in the world’s leading marine supplier of provisions and stores?**
**Do you thrive with the responsibility of managing Key Account plans and customer tailored value propositions ensuring customer centricity? And do you want to become part of a growing organization that strives every day to deliver On-time In-full to ensure the well-being of the seafarers?**
**As Global Key Account Manager in Wrist, you will be part of our Global Sales team. You will manage** the relationship with** a portfolio of global customers, with primary attention to the **Asian market, with base in our office in Singapore.**
Your key responsibility will be as one point of contact for the assigned global key customers, representing the Wrist Group of companies, while building a strong relationship and engaging with the key stakeholders. Your primary focus will be to grow existing global key customers and develop appointed target customers. As Global Key Account Manager, you own the customer relationship on behalf of Wrist. This means that we expect you to act with trustworthiness, resilience, and a high level of business acumen to generate tangible value for the customer and Wrist.
With reference to our Global Sales Director, you will become part of a strong team. The position is based in Singapore.
**Key responsibilities**:
- Management of a mixed portfolio of global key customers (retention strategy) and target customers (development) - 8-12 customers in total
- Development and maintenance of a strategy for all assigned customers
- Ensure complete, strong, and updated account plans, at all times, based on customer intel and needs, and create alignment with stakeholders and P&L owners
- Increase share of wallet and create barrier to exit
- Identify and grow new business opportunities with assigned customers
- Deliver the budget for the assigned customers
- Conduct quarterly and annually business reviews and meetings as relevant
- Ensure complete, strong, and updated account plans at all times, based on customer intel and needs
**Qualifications & requirements**:
- Strategic planning, customer orientation, structured and data-driven, strong communication skills, resilient, and high level of business acumen
- Solid experience in maintaining and developing key accounts
- Strong sales track record from KAM setup and international sales (B2B business)
- Preferably with a background in the maritime industry
**We offer**:
You can look forward to a professional and challenging job in a global company with an ambitious growth strategy. We offer a positive, informal and international working environment where you will be surrounded by skilled colleagues. We wish to be the best at what we do, and everything we do, is based on our values of “Winning Attitude, and Customer Orientation”. The salary will correspond with your qualifications and results.
**About Wrist**
Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.
With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.
We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.
From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.
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