Equities Application Support Specialist

2 days ago

Singapore COMBUILDER PTE LTD Full time

Responsible for ensuring the smooth running of production Securities Lending platform regionally
- Providing the highest level of service managing day-to-day support of all the Securities Lending platform for Front Office and Middle Office stakeholders
- Located on the trading floor you will be required to maintain a high level of decorum to interact closely with regional and global business users, as well as other groups in Technology, to ensure issues are addressed and communicated in a timely manner to meet agreed SLAs
- Managing and resolving outages as efficiently as possible with a demonstrated ability to maintain communications with all stakeholders until resolution
- Driving operating procedure excellence in incident management, change management and problem managementProactively identifying potential production issues across the Securities Lending stack and determining areas for continuous improvement.

**Requirements**:

- Masters’ or Bachelors’ degree in Information Technology, Engineering or Science discipline.
- Minimum 5 to 10 years’ total work experience with at least 5 years working experience as an Equities Application Support Engineer / Specialist with strong knowledge of stock loan rules and guidelines across Asia cash markets.
- Must be able to commit working on monthly rotational 24x7 shift schedule including public holidays.
- Experience working within production support within a financial service organization and possess strong automation / scripting experience using UNIX shell scripts and Python.
- Good system knowledge of Unix/Linux, Windows Server, Messaging Middleware (MQ, EMS, RV), Relational Databases and networks.
- Experience with ITRS, Java,.NET, Ansible, AMPS, Autosys and Tableau would be an added advantage.
- Team player as well as being able to work independently, ability and experience in leading a team is preferred.
- Proactive, has initiative, diligent, hardworking.
- Excellent communication skills, verbal and written
- Must be able to standby and support after office hours when being activated.
- Able to work under pressure in time sensitive trading environment.

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