Intelligence & Capabilities Senior Manager - Unilever International

**JOB TITLE**:Intelligence & Capabilities Senior Manager - Unilever International**

**LOCATION: Singapore**

**BACKGROUND**

Unilever International (UI) is a global business operating in cross-border B2B. Our purpose is to serve underserved markets, consumers, and customers. Every day, our shipments connect multiple sourcing units with customers around the globe.

Unilever is forming a unique brand scalers hub in Singapore to foster the global growth of beloved brands like Camay, Suave, Pears, St Ives, and more. This global expertise center will house our core capabilities of driving innovation, digitalization, seeding, scaling, and executing these brands into new markets. We want to leverage the extensive experience of Unilever International in growing brands in new channels and white spaces, combined with our Unilever brand power to pioneer new marketing frontiers.

Digital Evolution is our crucial enabler to provide superb customer experience and world-class operational excellence.

UI Intelligence & Digital Capabilities Team's missions:
1. Empower the future with digital brilliance - Create happiness for customers and teams by delivering digital growth channels, outstanding service, and resilient business operations.

2. Secure success with confidence - Accomplish company objectives with peace of mind through safe and compliant technology.

As a Brand Scalers Intelligence and Capabilities (IC) Manager, you will connect the function and the capabilities, ensuring that technology solutions effectively align with the business needs and objectives.

This role is pivotal in leveraging technology for Unilever International's growth and operational efficiency, requiring a blend of strategic insight, technical expertise, and leadership skills.

You will act as a strategic advisor, collaborator, and facilitator, leveraging your understanding of processes and capabilities to drive innovation and enhance overall performance. The Intelligence capabilities (IC) should anticipate potential disruptions and develop contingency plans to mitigate the impact of unforeseen events. The Intelligence & Capabilities (IC) will continuously improve cooperation and communication between stakeholders and development teams and improve business analysis processes and practices.

**JOB DESCRIPTION**
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Drive the digitization of the UI Brand Scalers program -**We seed and incubate niche, premium, and heritage brands worldwide under this particular unique program. You will lead and develop.
- Front-end D2C digital experiences, customer segmentation, service, and voice of customer capabilities.
- Backend orchestration of Planning, Order to Cash, and Financial Value creation platforms for the Brand Scalers program.
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Lead & manage** the team of business analysts, providing mentorship, guidance, and direction to ensure high-quality work and timely delivery. Monitor and report on the performance and progress of business analysis activities and take corrective action when necessary.
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Business-Capabilities Alignment**: Develop and maintain substantial relationships with stakeholders, including managers, analysts, and operations teams, to understand their challenges, goals, and technology requirements. Ensure the initiatives and solutions are designed to meet the specific needs of the function.
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Technology Strategy**: Developing a comprehensive technology strategy for the. This involves identifying opportunities for user experience, process automation, data analytics, artificial intelligence, and other emerging technologies to optimize business operations, enhance visibility, and drive continuous improvement.
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Continuous Improvement and Innovation**: proactively explore new solutions to enhance business efficiency, reduce costs, and improve customer service. Establish and maintain best practices, standards, and procedures for business analysis and promote continuous improvement within the team and organization.
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Requirements Gathering and Analysis**: Coordinate and facilitate requirements gathering sessions, workshops, and stakeholder interviews to elicit and document business requirements, user stories, and use cases. Analyze these requirements and translate them into precise technical specifications to guide the development and implementation of suitable solutions. Ensure that project deliverables, such as user interface, functional specifications, business process models, and data integration, are accurate, complete, and aligned with the organization's strategic goals and objectives.
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Project Management**: Oversees the execution of the capability's programs related to the UI business. This includes project planning, resource allocation, tracking progress, managing risks, and ensuring timely delivery of solutions that meet the agreed-upon requirements.
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Partners, Platforms, & Vendor Management**: Collaborating with platforms, partners, and technology vendors to assess and select appropriate software or tools fo