Desktop Support Engineer

2 days ago

Singapore Millennium Technology Services Full time

Millennium Technology Services (MTS) is an international provider of world-class business solutions and IT services to the top business corporations mainly in North and East Asia. MTS is headquartered in the USA. It provides services to 70+ Fortune 500 clients across Information Technologies and Industries through a network of regional and local subsidiaries.

**Responsibilities**:

- Manage tickets within TTResponse and TTResolve SLO.
- Troubleshoot end users’ issues onsite with regards to
- Windows Operating System
- Microsoft Office
- Provide level 1 user side troubleshooting for Network issue Phone issue (soft and hard phone).
- Process user laptop return (farm in) including OS imaging.
- Process user laptop request (farm out).
- Process user peripherals request such as but not limited to headsets, mouse, monitors.
- Validate network port status and work with network team on port enablement.
- Onsite triage for network and server issue and escalate the issue to the appropriate team for action.
- Validate hardware issue and work with vendors for repair/replacement.
- Work with vendors on hardware repair/replacement.
- Receive and test new/repaired hardware received from the vendors (eg. USB ports, charger).
- Stock take and inventories hardware received from the vendors.
- Update inventory on asset distribution.
- Responsible for transfer and reallocation of assets between sites.
- Responsible for issuance of asset from farm out request.
- Responsible for validation of return asset from farm in request.
- Deploy and distribute laptops to operations.
- Perform annual stock-taking.

Qualifications:

- College Level under IT, engineer and computer related programs
- Can provide technical support, planning and coordination for end-user touch points of the distributed computer environment;
- Knowledge in desktop, software and hardware installation, support and distribution, and remote access technologies.
- Quality and result oriented

**Job Type**: Contract
Contract length: 6 months

Pay: From $30,000.00 per month

Supplemental Pay:

- Overtime pay

  • High-Performance Desktop Support Specialist

    1 week ago

    Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

  • It/desktop Support Engineer

    6 days ago

    Singapore EXCELTECH COMPUTERS PTE. LTD. Full time

    The Desktop Engineers shall carry out the following scope of work. Helpdesk and desktop support for ICT Computing Devices 3.2 Log all end-user calls/cases and track until resolution in the CAAS provided problem logging database. 3.3 Provide 1st level hardware support for the ICT Computing Devices and peripherals to verify the nature of the problem. 3.4...

  • Desktop Support Engineer

    2 days ago

    Singapore RAPSYS TECHNOLOGIES PTE LTD Full time

    Overview Desktop Support Engineer role at RAPSYS TECHNOLOGIES PTE LTD. We are seeking a skilled Desktop Support Engineer to provide technical assistance and maintain IT infrastructure. The ideal candidate will have hands-on experience troubleshooting hardware/software issues, supporting end-users, and ensuring smooth daily operations of desktop systems and...

  • Desktop Support Engineer

    2 weeks ago

    Singapore RAPSYS TECHNOLOGIES PTE LTD Full time

    Overview Desktop Support Engineer role at RAPSYS TECHNOLOGIES PTE LTD. We are seeking a skilled Desktop Support Engineer to provide technical assistance and maintain IT infrastructure. The ideal candidate will have hands-on experience troubleshooting hardware/software issues, supporting end-users, and ensuring smooth daily operations of desktop systems and...

  • IT/Desktop Support Engineer

    7 days ago

    Singapore EXCELTECH COMPUTERS PTE. LTD. Full time

    Roles & ResponsibilitiesThe Desktop Engineers shall carry out the following scope of work.Helpdesk and desktop support for ICT Computing Devices3.1 Respond to incoming calls or emails to the end-user support team on issues related to non-WOG ICT Computing Devices and peripherals.3.2 Log all end-user calls/cases and track until resolution in the CAAS provided...

  • Desktop Support Engineer

    4 days ago

    Singapore Rapsys Technologies Full time

    **Kindly share the updated Resume** **Kindly Fill in the Details below**: Name: Current Location: Preferred Location Current Organisation: Total Exp: Relevant Exp (**Desktop** **Support**): L1 Exp L2 Exp: ANY Lead Exp: Current salary: Fixed or mention if any bonus Expected salary: Notice Period: Holding any offer: Reason for looking for...

  • Desktop Support Engineer

    2 weeks ago

    Singapore COMPUTACENTER SERVICES SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob descriptionDesktop hardware support, OS support, Email support, Internet Support, Basic LAN connectivity, basic application support, Anti-virus. Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted...

  • Desktop Support Engineer

    2 weeks ago

    Singapore ITCAN Pte Ltd Full time

    **Job Description / Responsibilities**: Desktop / Desktop Support Engineer - freshers welcome - Perform troubleshooting for client platform related problems - IT Support setup classroom/lab - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated - Liaise with support vendors for maintenance, support or...

  • Remote Desktop Support Engineer

    2 weeks ago

    Singapore Birlasoft Full time

    As a Remote Desktop professional, you play a crucial role in providing technical support and ensuring seamless remote access to systems and applications. Your responsibilities encompass various key roles, each contributing to the efficiency and security of remote desktop services:Remote Desktop Support Specialist:- Provide technical assistance and...

  • Desktop Support Engineer

    4 days ago

    Singapore TOSS-EX PTE. LTD. Full time

    We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure success as a desktop support engineer, you should...