Applications Supv

1 week ago

Singapore Bio-Rad Laboratories Full time

Overview:

- The primary purpose of the Field Applications Supervisor is to lead the Southeast Asia CDG FAS team to support CDG sales, marketing and operations teams in pre-sales presentations, evaluations and post-sales support to ensure customer satisfaction.

**Responsibilities**:

- Commercial Activities
- Support sales team to enhance and support commercial activities with respect to pre-sales technical assistance (presentations, troubleshooting, education, evaluation) and post-sales technical activities (commissioning, training, troubleshooting) to achieve SEA CDG revenue targets.
- Facilitate & support lead qualification and conversion of identified sales opportunities.
- Lead and Direct
- Manage FAS support function metrics & activities - track and report performance and productivity.
- Provide training and product support materials for sales team.
- Plan and develop competencies and skills of FAS team to align with customer expectations and business direction.

Customer Focus
- Ensure support on regulatory requirements and manage customer complains.
- Monitor and evaluate customer feedback to improve customer satisfaction.
- Review, standardize and improve conversion/evaluation process to increase win rate of sales team

Administration
- Maintain daily activities record in customer relationship management ServiceMax in SFDC.
Provide support for sales, marketing and customer service by removing bottlenecks/resolve issues identified

Qualifications:

- Degree or Masters in Chemistry, Biomedical, Medical technology or related fields, and option in management.
- Membership of relevant associations and learned societies
- More than 5 years working experience in Clinical Diagnostics, Clinical laboratory, Blood banking, Medical Tech and related industry.
- Strong problem solver
- Strong relationship building skills
- Strong planning and organizing skills
- Positive, proactive approach to getting things done and people management
- Excellent interpersonal, communication and negotiation skills
- Ability to motivate teams to produce results within tight timeframes
- Demonstrates accuracy & thoroughness
- Excellent people management skills and can create supportive environment for the team
- Diligent work ethic, stability and dependability
- Systematic thinking and the ability to present and persuade clearly

**#LI-PL1

  • Transaction Capture Sr Supv

    2 weeks ago

    Singapore Citi Full time

    The Transaction Capture Sr Supv is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to...

  • Cash & Trade Proc Sr Supv

    2 weeks ago

    Singapore Citi Full time

    The Cash & Trade Proc Sr Supv (**Commodity Trade Finance**: - CTF) is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies,...

  • Diving Manager

    2 weeks ago

    Singapore Posh Full time

    This position is for PACC Offshore Services Holdings (POSH), a company under Kuok Singapore Limited. Tasks and Responsibilities: - Accountability to verify and ensure that diving industry - UK HSE, IMCA and IOGP guidance, industry standards and guidelines, company policies standards and relevant procedures are implemented, documented, communicated,...

  • Supv I, Manufacturing

    2 weeks ago

    Singapore Edwards Lifesciences Full time

    Supervise employees across areas of manufacturing for smooth and continuous operations. **Key Responsibilities**: Supervise employees and manufacturing activities pertaining to the production of products and/or manufacturing processes in - and with manufacturing/technical knowledge of - 1 or more production areas, depending on the complexity of the...

  • Supv Ii, Manufacturing

    3 days ago

    Singapore Edwards Lifesciences Full time

    Supervise employees across areas of manufacturing for smooth and continuous operations. **Key Responsibilities**: - Supervise employees and manufacturing activities pertaining to the production of products and/or manufacturing processes in - and with manufacturing/technical knowledge of - 2 or more production areas, depending on the complexity of the...

  • Ais Fund Admin Supv,srassc

    4 days ago

    Singapore State Street Full time

    OUR COMPANY State Street Corporation is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. For more information, visit State Street's website at PROMOTING A CULTURE OF EXCELLENCE With more than 39,000 employees across 100 geographic...

  • Piping Construction Superintendent

    4 days ago

    Singapore MODEC OFFSHORE PRODUCTION SYSTEMS (SINGAPORE) PTE. LTD. Full time

    **Overall Job Purpose** - Responsible for supervising the construction activities and delivering the assigned construction work scope by meeting the specifications stipulated, timeline, and HSEQ requirements. - May be assigned to oversee and manage the assigned system/zone in the construction scope which consists of several inter-related discipline in the...