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IT Infrastructure Support Executive

2 weeks ago

Jurong, Singapore RECRUIT NOW OUTSOURCING PTE. LTD. Full time

_**Location: pandan road**_
- **Working hours: 8.30am to 6.00pm (Mon - Fri)**_
- **Company transport is provided from Clementi MRT (one way) Basic salary: up to $4700/mth depending on years of experience**_
- **Mobile reimbursement of up to $50/mth**_

**Job Highlights & Staff Benefits**
- Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth
- potential
- Annual performance bonus
- Annual increment
- Team bonding activities and birthday vouchers
- Leave, Medical and Dental benefits
- Education sponsorship and fully paid external training
- optimizing infrastructure systems across multiple locations, locally and overseas.

**Responsibilities**:

- Directory Services, Data Centre, video conferencing, audio system, telephony, server
- storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy,
- wireless, etc.), desktop, mobile devices and other remote devices.
- Ensure systems are backed up automatically, recovery plans and disaster recovery
- plans and patches are carried out successfully and monitor the systems’ resources
- usage closely.
- Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
- Draft and update technical documentation such as administration & user guides.
- Provide technical support to both Local and Overseas branches’ users over the LAN
- and WAN without compromising security.
- Source for products/solutions and vendors/suppliers for required projects.
- Provide L1/L2 support and participate as a team lead or member in projects.
- Requirements:

- Diploma or Degree in Computer Science, Information Technology, OR/AND
- Certification in CCNA
- Minimum of one year of relevant experience
- Proficient in enterprise networking, including WAN, LAN, and VPN optimization
- implementation and support
- Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google
- Suite products/services
- Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and
- Firewall
- Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless
- AP Controller
- Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly
- preferred
- Experience with Veeam, VMware, and UNIX/Linux is an added advantage
- Experience in API/Web Programming and Database Administration is an added
- advantage
- Able to converse in English and Mandarin due to the need to liaise with
- overseas counterparts

*Able to start work within short notice will be highly advantageous.*

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

Pay: Up to $4,700.00 per month

Schedule:

- Day shift

Work Location: In person