IT Roaming Engineer

1 week ago

Singapore SMART FORTE CONSULTING LLP Full time

To provide IT hardware service and support on desktops, laptops for end users and corporate customers
- Provide timely update to customers on service appointment, service status till closure of the services incidents.
- Ensure proper parts handling and movement within the team during transit to customers.
- Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
- Install Operation system, firmware, and bios.
- Handle and manage end-user from end to end.
- Handling, resolving, and keeping track of assigned cases through ticketing system.
- Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
- Attend new product training via Web based training.

**Job Requirements**
- Minimum O level / Nitec
- **Welcome entry level - Training Provided**:

- Possesses basic hardware and software knowledge.
- Flexible and adaptable to change.
- Good interpersonal and communication skills
- Positive attitude
- Must be **willing to travel island wide (roaming role),**transport cost shall be reimbursed.
- **5 days work week**:

- **Salary up to $3000

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