Desktop / Tech Refresh Engineer - Roaming

2 weeks ago

Central Singapore PERSOLKELLY Full time

The Desktop / Tech Refresh Engineer is responsible for providing technical support and assistance in the refresh and upgrade of desktop systems and technology infrastructure. This roaming role involves traveling to various locations to ensure consistent and efficient implementation of desktop refresh projects. The engineer will collaborate with cross-functional teams to identify and resolve hardware and software issues, perform system installations and configurations, and provide end-user support. They must possess strong troubleshooting and problem-solving skills, along with excellent communication and organizational abilities.

**Contract **Duration - 12 months renewable**

**Working Location - Island wide, will be deployed closet to residence area**

**Working **Hours - Mon to Fri, Office hours
**Job Responsibilities
- Perform Win 7 to Win 10 Operating system Upgrade.
- Perform 1-1 replacement for user’s device. Can be either desktop or notebook.
- Facilitate user with data migration.
- Involve in client platform implementation/upgrade project.
- Perform follow-up with vendor on replacement of hardware.
- Perform asset management & update asset records.
- Perform user account management (eg. Create password, reset & delete)
- Perform local server administration to facilitate software distribution & patch management service.
- Manage client platform implementation / upgrade project.
- Ensure service level meet requirement. Propose and implement action plan when required.

**Requirements
- Min NITEC / Diploma in Computer Science or Information Technology
- Min 1 year in Tech Refresh/ Desktop Support / Helpdesk
- Open to roaming and work in Non Camera Zone

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1105286 (Ngiam Xinyi (Yan Xinyi))

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