
Senior Operations Associate
2 weeks ago
The job description for Senior Operations Associate typically includes the following responsibilities:
- Lead and supervise a team of operations executives to ensure that work is completed in a timely and efficient manner.
- Develop and implement processes to improve operational efficiency. Monitor and analyze data to identify areas for improvement and recommend changes.
- Collaborate with sales teams to ensure smooth sales operations by providing timely and accurate support. This may include assisting with order management, tracking, and analysis.
- Manage special projects as assigned by management, ensuring they are completed within deadlines and within budget.
- Prepare and present regular reports and analysis to management to track performance and identify trends.
- Ensure compliance with company policies and regulations.
- Build and maintain strong relationships with external and internal stakeholders to ensure customer satisfaction and smooth operations.
- Train and mentor team members on operational procedures and best practices.
- Collect, analyse and interpret data to drive operational improvements and identify areas of inefficiency.
**Requirements**:
- Minimum of 3 years to 5 years of working experience in related field
- Strong analytical skills and interpersonal skills
- Experienced in systems: SAP ERP System, Microsoft CRM system would be an added advantage
**Job Types**: Full-time, Permanent
**Salary**: $3,000.00 - $4,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Professional development
- Promotion to permanent employee
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Local Polytechnic Diploma (required)
- Health insurance
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