Customer Service Specialist
2 weeks ago
We are looking for a fluent bilingual (English and Chinese) Customer Service Specialist to provide comprehensive online support to new clients throughout the pre-sales, sales, and post-sales process. Your primary responsibilities will include promptly answering client inquiries and ensuring their satisfaction throughout the purchasing journey.
**Position Requirements**:
- Fluent in both English and Chinese, able to communicate effectively in both languages
- Possess a pink or blue ID card
- Any professional university degree is acceptable
- Customer service experience is preferred
- Excellent communication skills and the ability to patiently address client questions
- In-depth understanding of products and services, able to provide professional advice to clients
- Strong team player, capable of collaborating with other departments to resolve client issues
If you are passionate about customer service and eager to provide an outstanding service experience, we invite you to join our team
**Job Types**: Full-time, Permanent
Pay: $2,800.00 - $3,500.00 per month
Work Location: In person
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