Customer Service Representative

Provide excellent customer service by attending to customer orders, requests, and complaints to ensure customer satisfaction and delight. - Respond to customers in a professional, prompt, and efficient manner by proactively providing updates and follow-ups through constant communications. - Resolve customer issues independently and in an efficient manner. -...

Coordinate, monitor and manage daily operations according to SOP (standard operation procedures). - Coordinate logistics staff / subcontractors (e.g., truck drivers) according to availabilities and requirements. - Supervise workflow till completion. - Communicate with customers, shippers, consignees etc. to achieve smooth and satisfactory service. - Plan and...

**_WE ARE EXPANDING!!!_** **Job Highlights** - 3 DAYS WORK PER WEEK - PERFORMANCE INCENTIVE - NO EXPERIENCE REQUIRED **Working Hours** - Monday to Wednesday - 8:30am to 5:30pm **Salary** - $1,400 per month - ONLY SG LOCAL MAY APPLY - No experience required - In house training provided - Attend to walk-in and incoming phone enquiries - Handling of cash...

Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing Education: Secondary education (O’Level or Form 5) or equivalent Experience: Three (3) years of related work experience, preferably in a customer-facing environment At FedEx Express, we believe that a connected world is a better world. We connect people and...

This role is responsible for managing customer inquiries related to financial services, processing transactions, and providing exceptional support to ensure customer satisfaction. It requires excellent communication skills, a strong understanding of financial processes, and the ability to handle sensitive information with confidentiality. Education:...

**SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!** Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers’ customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the...

**Job Title** Service Quality Executive **Job Description Summary** This role is responsible for analyzing and auditing our customer service performance standards, and providing training where necessary. **About the Role**: - Provide comprehensive training to Customer service representatives - Provide structured and timely recommendations; verbal and/or...

**Salary: $2800 - $3800** **Working hour: 9am-6pm (Mon-Fri)** **Responsibilities** - Assist Customer Service Manager in managing and monitoring call centre performance to ensure that Key Performance Indicators and Service Level Agreement are met, including validation of call centre reports. - Monitor and manage the call centre’s quality of replies and...

We depend on you in providing the best service to customers, so this is a very important role! We need a motivated individual who can work independently and as a team. The Customer Happiness Officer will manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication...

_**Position Details**:_ **Role Name : Customer Service Officer (Customer Success)** **Location : Singapore** You will be responsible for handling users’ feedback and ensuring user satisfaction is consistently achieved. You will serve as a liaison between the company and its users, aiming to retain loyalty and trust by being an active listener and...