Beauty Receptionist

3 days ago

Singapore EMILY BEAUTY SALON Full time

We are seeking a dynamic and motivated receptionist to join our beauty salon.

As a receptionist, you will be the first point of contact for our clients, providing excellent customer service and ensuring smooth operations at the front desk. We are looking for an individual who is not only willing to learn but also eager to grow with us as our salon expands.

NO expereince required and training will be provided.

**Responsibilities**:

- Greet clients warmly and create a friendly and welcoming atmosphere upon their arrival.
- Schedule and manage client appointments, ensuring the appointment book is organized and up-to-date.
- Maintain a clean and organized reception area, including keeping brochures, price lists, and promotional materials readily available.
- Process client payments accurately and efficiently, following our salon's established procedures.
- Assist with retail sales by recommending and promoting salon products to clients.
- Collaborate with salon staff to ensure smooth communication and workflow between the front desk and service providers.
- Maintain client records and confidentiality in compliance with privacy regulations.
- Handle any client concerns or complaints professionally and promptly, escalating issues as necessary to the appropriate staff members.
- Continuously learn about our salon services, products, and industry trends to provide accurate and informed recommendations to clients.

**Requirements**:

- Willingness to Learn: Enthusiastic about acquiring new skills and knowledge in the beauty industry, staying up-to-date with the latest trends, techniques, and products.
- Customer Service: Excellent communication and interpersonal skills, with a friendly and positive demeanor. Ability to provide exceptional customer service and handle client inquiries and concerns effectively.
- Adaptability: Able to work in a fast-paced environment, multitask, and prioritize responsibilities accordingly.
- Professionalism: Presentable appearance and professional behavior, adhering to our salon's dress code and maintaining a polished and welcoming reception area.
- Organization: Strong organizational skills, with the ability to maintain accurate records, manage appointment schedules, and keep the reception area tidy and well-maintained.
- Attention to Detail: Meticulous in handling administrative tasks, including processing payments and maintaining client records with accuracy and confidentiality.
- Team Player: Collaborative and able to work effectively with other salon staff members to ensure a seamless and positive client experience.
- Flexibility: Willingness to work evenings, weekends, and holidays based on the salon's operating hours and client demand.
- Growth Mindset: Demonstrated eagerness to learn and grow professionally within our salon as we expand and develop new opportunities.

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