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Salon Receptionist

3 weeks ago

Singapore ZEN BEAUTY PTE. LTD. Full time

**Working location**: Novena

**Working days**: 6 days / week

**Working hours**: Weekdays 11am-8pm, Sat/Sun/Ph 10am-7pm

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

**Primary Responsibilities**:
Warmly greet customers and inform assigned beauticians of their arrival

Book and confirm appointments via phone and online

Process transactions (cash and credit cards) and issue receipts

Welcome walk-ins, answer questions about services, and schedule appointments based on availability

Inform customers about new services and discounts

Update client records with contact and billing details, appointments and services offered

Manage calls and messages

Maintain a tidy reception area

**Job Requirements**:
Proven work experience as a Salon Receptionist, Front Desk Representative, or similar role

Familiarity with processing transactions

Must be fluent in English and Mandarin

Solid organization and record-keeping skills

An ability to remain calm under stressful circumstances