We’re Hiring for Jira Service Desk

2 weeks ago


Singapore Vyom Labs Full time

**Role: Jira Service Desk Architect/Developer**

**Experience required : 4+ Years**

**Location: Singapore(On-Site)**

**Roles & Responsibilities**:

- JSM Certified
- ITIL certified
- Must have knowledge on setup Jira datacenter on prem instance.
- Must have good knowledge in Jira Service Management configuration, customization and setup 2 FA for authentication.
- Integration knowledge using RestApi is must
- SLAs design and configuration experience is must
- Hands-on experience and SME managing Atlassian products in complex environments
- Strong JQL skills
- Experience with enterprise-level help desk process and procedures
- Strong communication, customer service, and organization skills.
- Monitoring and troubleshooting skills as a plus

**Contact Person**: Leena Gangurde


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