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Pos Support Technician
2 weeks ago
Our Client is a leader in providing automated innovative business solutions to
Restaurants and F&B industry, who is seeking to recruit a POS Support Technician.
POS Support Technician
As a POS Support Technician you will work as a member of a technical support team and will
report directly to the Support Manager. You will be required to assemble and configure POS
hardware. You will provide both on and off-site support, telephone support, and remote access
support for hardware and software for our clients. You must be able to manage and perform
assigned tasks effectively, working together with others as a cohesive team, communicate and
act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.
**Responsibilities**:
- Maintain technical knowledge related to our suite of hardware, software product lines
and industry
- Setup, configure, and test hardware and software components
- Install software and hardware at client sites, run and connect all cables between and at
hardware devices
- Provide telephone, remote, and on-site support for clients in order to provide quick
resolution to problems
- Provide training to clients regarding software, hardware, and troubleshooting techniques
**Requirements**:
- Previous Restaurant POS Support experience is a big plus
- Ability to manage multiple tasks in office or at off-site client location
- Some Evening and Weekend schedules will be required
- Learning and Understanding about cloud technologies
JJ Consulting Services
EA Licence No.: 12C6207
