Construction Claims Examiner

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Construction Claims Examiner

About the role:
DUAL North America, Inc. is seeking a Construction Defect Claims Examiner to join its subsidiary Align Claims. This position requires a minimum of 10 years of claims handling experience, with at least 5 years handling construction defect cases. This is a remote role.

Location: Remote/Hybrid

Salary Range: $120,000.00-$140,000.00

Essential Functions:

- Make initial contacts with interest parties
- Evaluate and resolve construction defect and some third-party property damage claims
- Analyze coverage and draft coverage position letters as needed
- Work with co-carriers to come to an agreement on time on risk, case values and resolution strategies
- Conduct liability investigations
- Comply with DOI regulations
- Assign defense counsel and communicate regularly to formulate an agreed upon litigation plan and legal budget on cases that go into litigation
- Establish timely indemnity and expense reserves based on an exposure analysis that is documented in the claim file, revisiting reserve adequacy on a continual basis
- Submit authority requests on cases above authority
- Authority requests will typically involve a comprehensive report outlining all critical issues that formulate the basis for the authority request, as well as a verbal roundtable presentation/conference call
- Travel to attend mediations, settlements conferences and trials on appropriate cases
- Keep current on key changes in case law and industry trends
- Assist underwriting and other business partners

Job Requirements (education, experience, skills):

- Bachelor’s degree or equivalent experience required.
- Professional designations (CPCU, AIC, SCLA) are a plus
- 10 + years of overall claims experience preferred
- 5+ years of claims handling experience required, with 3+ years handling construction defect cases
- Must be licensed or have the ability to become licensed in all required states
- Strong written and verbal communication skills
- If you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement: