Outlet Manager

2 weeks ago

Singapore LE NOIR MBS PTE. LIMITED Full time

***

1. Oversee the daily operations of outlet for efficient operations.

2. Plan and assign daily workloads to outlet associates.

3. Develop and enforce established policies and procedures.

4. Establish operational strategies to meet quality and customer service standards.

5. Develop marketing strategies to improve sales and profitability.

6. Maintain the outlet facility clean and safe.

7. Obtain customer feedbacks and recommend necessary outlet operational changes.

8. Interview and hire associates for outlet operations.

9. Schedule orientations and job trainings to outlet associates.

10. Organize regular meetings to discuss about issues and updates.

11. Analyse and resolve problems in a timely and accurate manner.

12. Organize special events and entertainments to attract more customers.

13. Address customer queries courteously and ensure customer satisfaction.

14. Develop cost-effective operational plan to achieve outlet goals.

15. Assist in cash handling activities and develop expense and revenue reports.

**JOB REQUIREMENTS:
1. Preferably with at least 5 Year(s) of working experience of a similar capacity.

2. Good Bar Management knowledge of different categories of cocktail drinks and spirits from around the world is required for this senior management position.

3. Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

4. Team player, who values teamwork and has good team-building skills.

5. Enjoy working in fast-paced working environment.

6. Excellent communication skills, a proactive problem solver.

7. Able to communicate effectively with all levels of employees.

8. Guest driven, outgoing and friendly.

9. Attention to detail is essential.

10. Able to commit on weekends and Public Holidays.

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