
Sales Coordinator/customer Service
6 days ago
Handling customer inquiries:
- Issue resolutions:
Investigating customer issues, identifying the root cause, and working with relevant departments to find solutions and provide timely resolution.
- Customer data management:
Maintaining accurate customer information in the system, logging customer interactions, and updating relevant records.
- Order processing and tracking:
Processing customer orders, monitoring order status, and communicating updates to customers.
- Complaint management:
Escalating complex complaints to appropriate personnel, documenting complaints, and following up to ensure customer satisfaction.
- Performance monitoring:
Tracking key customer service metrics like customer satisfaction, resolution time, and first contact resolution rate.
- Quality assurance:
Ensuring customer service interactions adhere to company standards and guidelines.
- Collaboration with other departments:
Working closely with sales, marketing, technical support, and other departments to address customer needs and resolve issues effectively.
- Any other ad hoc duties.
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: $1,800.00 - $2,800.00 per month
**Benefits**:
- Health insurance
Work Location: In person
-
Customer Service Coordinator
2 weeks ago
Ang Mo Kio, Singapore PURICARE SOLUTIONS PTE. LTD. Full time**Customer Service Coordinator** **Responsibilities**: - Responsible for coordination on all enquiries / fault call and appointment schedule - Follow up with all quotations / invoicing and customer’s payment for any parts replacement/ package - In charge of daily tasks for technical team on all deliveries, fault call and installation works - Arrange for...
-
Client Service
5 days ago
Ang Mo Kio, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type**:Wholesales/ Industrial Supply**: - Position Title**:Client Service/ Sales Support Coordinator**: - Working Location: Yio Chu Kang - Working Hours: 5 days (Mon - Fri, 8:30 AM - 6 PM) - Salary Package**:Basic Salary + Variable Bonus**: - Salary Range: SGD 2,600 - SGD 4,000 - Duration: Permanent Role **Key Responsibilities** -...
-
Sales Administrator
2 weeks ago
Ang Mo Kio, Singapore Hans High-Tech Singapore Pte. Ltd. Full time**Job Summary**: We are seeking a highly organized and customer-focused individual to join our team as a Sales Administrator / Customer Support representative. In this role, you will be responsible for providing crucial administrative support to our sales team while also delivering exceptional customer service to our clients. You will play a key role in...
-
Sales Coordinator
2 days ago
Ang Mo Kio, Singapore 9 KOI MARKETING PTE LTD Full time1 year exp **Roles & Responsibilities** An exciting opportunity awaits YOU to be a part of this dynamic organization! We sincerely invite you to join us as a **Sales Coordinator/ Administrator.** - **$2500 Basic Salary + Incentives**: - **Annual Package: Up to $50k+** **Responsibilities**: - Administrative support to Sales Dept Operational...
-
Sales Coordinator/Customer Service
6 days ago
Ang Mo Kio New Town, Singapore KITCHENBOX PTE LTD Full time $1,000 - $2,800 per yearHandling customer inquiries:Answering phone calls, emails, and live chat messages from customers to address questions, concerns, and complaints.Issue resolutions:Investigating customer issues, identifying the root cause, and working with relevant departments to find solutions and provide timely resolution.Customer data management:Maintaining accurate...
-
Customer Service Admin
1 week ago
Ang Mo Kio, Singapore BIKECHOICE PTE. LTD. Full time**About the Company** Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite. **Mission & Vision: Driving Progress** -...
-
Customer Service Executive
5 hours ago
Ang Mo Kio, Singapore Oaktree Consulting Full timeThe person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs. - The job will require providing the quotation, sales follow, sales forecast, and sales presentation. - Generate and review sales quotations, order processing and invoicing. - Review customer sales orders, proposals, purchase orders, and...
-
Customer Service Executive
5 hours ago
Ang Mo Kio, Singapore Joyre TCMedi Spa Pte Ltd Full time**Job Highlights** - Good advancement opportunities - Comprehensive training provided - Quarterly spa incentives - Job Description - Join an expanding wellness and aesthetics group of companies - Good advancement opportunities - More than 70% chance of promotion in first year of work **Responsibilities**: - Provide good customer service - Attend to client...
-
Customer Service Assistant #66050
6 days ago
Ang Mo Kio, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Manufacturing - Position Title**:Customer Service Assistant**: - Working Location: Ang Mo Kio - Working Hours**:5 days (Mon - Fri, 8:30 am - 5:30 pm)**: - Salary Package**:Basic + OT**: - Duration: Permanent Role **Key Responsibilities** - Receive Request for quote (RFQ) from customer. - Prepare quotes for products based on...
-
Customer Service Assistant #66050
2 weeks ago
Ang Mo Kio, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Manufacturing - Position Title**:Customer Service Assistant**: - Working Location: Ang Mo Kio - Working Hours**:5 days (Mon - Fri, 8:30 am - 5:30 pm)**: - Salary Package**:Basic + OT**: - Duration: Permanent Role **Key Responsibilities** - Receive Request for quote (RFQ) from customer. - Prepare quotes for products based on...