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Customer Service Admin

3 weeks ago

Ang Mo Kio, Singapore BIKECHOICE PTE. LTD. Full time

**About the Company**

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

**Mission & Vision: Driving Progress**
- Mission_: Redefine car buying, nurturing long-term relationships, and ownership.
- Vision_: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

**Core Values: Our Pillars**
- _People First:_ Elevating customer experience, empowering our staff.
- _Dynamic Mindset_: Always responding quickly, efficiently, and decisively.
- _Sustainable Business:_ Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

**Responsibilities**
- Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
- Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
- Assist in scheduling of workshop appointments by coordinating and liaising with customers
- Contact customers to respond to inquiries and follow up with existing customer cases
- Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

**Skills Required**:

- Minimum O/N level holder
- Minimum 1 year experience in a customer facing role
- Proficient in MS Office and computerized accounting systems

**Other Requirements**
- Possess good interpersonal and communication skills
- Meticulous and able to multi-task

Pay: $2,300.00 - $2,800.00 per month

**Experience**:

- Customer service: 1 year (required)

Work Location: In person