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Senior Ecommerce Specialist

2 weeks ago

Singapore KINGSMAN EXIM WINE & SPIRITS PTE. LTD. Full time

You are a highly passionate, detail-oriented, and technically savvy eCommerce Marketplace Specialist such as Lazada, Qoo10, Shopee and other platforms.

**Responsibilities**
- Assist account set up and on-going optimization, including operating terms and product listings.
- Manage the day-to-day workflow and processes of replenishment.
- Monitor products, sellers, and pricing on marketplaces and websites.
- Manages all aspects of a company's online store business to ensure smooth running of the E-Store, website and multi-brand marketplace.
- Leads the management of product mix, site merchandising, web content, promotions and marketing campaigns, operation process integration, site optimisation. Design event promotion & seasonal promotion package.
- Drives sales conversion / sales growth of the E-Store and marketplace products including margin and P&L goals.
- Analyses the market products and develops growth strategies and develops a plan that is in line with a company's overall mission statement to sell products online.
- Develop business plans and GTM strategies for new local and regional marketplaces, including conducting due diligence on competitive analysis, market positioning and business case development.
- Analyses complex reports of product performance, investigate issues when appropriate and works closely with cross-functional internal teams to drive growth. Tracks online sales progress by analysing sales statistics, conducting online traffic studies, analysing click-thru data and oversee website enhancement/troubleshooting of website issues.
- Produces and presents reports to make further sales and marketing decisions.
- Builds relationships and effectively influence key stakeholders to shape strategic decisions/ marketing projects and ultimately improve customer engagement and sales conversion.
- Implements online security and coordinating all online transaction and marketing efforts.
- Keeps up-to-date with the latest e-Commerce related development; maintains awareness of market trends in the retail industry; understands forthcoming customer initiatives and monitors what competitors are doing.
- Ensures full compliance to the legal, ethical, cultural and social issues of eCommerce.
- Develop and maintain standard operating procedures and documentation for a website, marketplaces, train back-up resources, as needed
- Stay abreast of best practices for successful e-commerce branding, sales, and technology