Sales Coordinator

4 days ago

Queenstown, Singapore Jowa (S) Pte Ltd Full time

**Responsibilities**:
1. Customer Interaction
- Serve as the primary point of contact for customer inquiries.
- Review and respond to RFQs (Requests for Quotation) accurately and promptly, referencing inventory availability and lead times.
- Maintain strong, professional client relationships to ensure satisfaction and repeat business.

2. Quotation and Order Processing
- Prepare and issue quotations based on technical specifications and stock availability.
- Process and manage sales and purchase orders promptly and efficiently.
- Monitor order status to ensure on-time delivery and provide updates to customers. This will include monitoring vessels’ ETA and communicating with vessel agents to ensure smooth operations.

3. Sales and Service Coordination
- Liaise with the Sales and Service teams to ensure accurate identification and quoting of required spare parts.
- Support after-sales activities, including handling order adjustments or warranty claims.
- Coordinate with the logistics team for efficient dispatch and delivery arrangements.

4. Administrative and Documentation Tasks
- Maintain accurate and up-to-date records of quotes, orders, and customer interactions in the ERP/CRM system.
- Generate and compile regular sales reports, stock status updates, and performance metrics.
- Ensure compliance with internal processes and documentation standards.
- Prepare and maintain service job attendance lists accurately and promptly.

5. Technical Product Knowledge
- Stay updated on product specifications and assist with basic technical queries.
- Attend training to support product understanding and customer service.

**Job Requirements**
- Entry-level individuals are welcome to apply, as training will be provided.
- Regular hours, Monday-Friday
- English literacy is a MUST.
- Possess good communication, coordination and writing skills.
- Possess good computer skills
- Have initiative and ability to work independently in a fast-paced environment.

Pay: From $3,000.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary

Work Location: In person

Expected Start Date: 16/06/2025

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