Service Engineer, Cargo

2 weeks ago

Singapore Kongsberg Maritime Singapore Full time

**Responsibilities**:

- Focus on customer support, commissioning and service on assigned Kongsberg Maritime Merchant & Automation product range
- Cover service activities in SE Asia and maintain good relationship with existing clients
- Workshop test and technical preparations
- Proper preparation and execution of work assigned and ensure performance are met at all times
- Responsible for generation of service reports, update drawings, cable information database and other relevant documents
- Provides remote guidance / product support to customers and backend support to the service team
- Assist our sales department with technical issues
- Handling pre and post administrative work
- Required to undertake ad-hoc duties which may be assigned from time to time.

**Requirements**:

- Min. Diploma in Electrical / Electronics / Instrumentation / Mechatronics Engineering
- Relevant working experience in maritime industry
- Must have excellent co-operative skills, good communication skills, result-oriented and self-motivated
- Meticulous & methodical approach to remote case handling.
- Self-driven attitude to find solutions to problems.
- Passion and patience for handling customers - Service minded
- Onboard system process knowledge, experience with cargo sensors, distributed control systems,etc
- Ability to work independently
- Able to travel overseas on short notice.
- Pay package will be commensurate with experience.

**_

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