Senior Executive, Policy Servicing

4 days ago


Singapore Etiqa Insurance Full time

**Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?**

Are you:

- Passionate about working with people?
- A creative thinker with a positive attitude & outlook?
- A strong dynamic communicator able to collaborate effectively?
- Willing to learn, adapt & grow in a fast paced work environment?

**WANT TO MAKE A DIFFERENCE?**

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

**Responsibilities**
- Handle the processing of policy alterations of Life policies, comprising of policy benefits, reinstatements, review and other policy admin transactions,
- Handle premium payment and receipting function, including managing of suspense account,
- Provide support in handing enquires/appeals and managing feedbacks from touchpoints, including policyholders and financial representatives;
- Liaise with internal stakeholders such as new business, customer care, finance, IT distribution representative and policyholders;
- To provide requirements and perform User Acceptance Testing (UAT) for system enhancements, process improvement and defects when required;
- To collate statistics for management reporting
- Assist with ad-hoc initiatives/projects as assigned by the Section Head

**Requirements**:

- Bachelor’s Degree/ Diploma;
- Preferably 3-5 years’ experience in Policy Servicing operations
- Ability to process transactions with accuracy and deliver within service standards
- Good time management skills, able to prioritise work to ensure efficiency
- Possess good communication skills, both written and verbal
- Possess good interpersonal skills and is customer-oriented
- Keen to learn with positive work attitude



  • Singapore FINEXIS ADVISORY PTE. LTD. Full time

    **_About this role: _** We are looking for an Executive, Policy Services who will be part of our Policy Services team. This role will be assisting to provide administrative support for the Policy Services team’s daily activities and ensure smooth transaction for daily operations. This role requires someone who is analytical and meticulous. This role will...


  • Singapore AP Executive - Global Executive Search Agency Full time

    Overview Senior Trust Manager, Fund services - Singapore. Our client, a global provider of fund, corporate, and private client services, is seeking a senior professional to join their Trust Services team in Singapore. Reporting to the Head of Trust Services (Private Clients), the successful candidate will manage complex trust structures, oversee client...


  • Singapore Income Insurance Limited Full time

    The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. You will be part of the Health Policy Servicing team which handles policy servicing transactions of our Long-Term Care (LTC)...


  • Singapore Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....


  • Singapore FINEXIS ADVISORY PTE. LTD. Full time

    **_About this role: _** We are looking for an Executive, Policy Services who will be part of our Policy Services team. This role will be assisting on the day-to-day operations of the General Insurance team such as performing the administrative duties of the team and processing of the Statement of Accounts of the outstanding premiums. This role requires...


  • Singapore Ministry of Education Full time

    **What the role is** - As a Senior HR Executive/ Manager, Human Resource (HR) Policy in the HR Strategy and Leadership Division, you will be involved in the formulation, review, implementation and communication of HR policies and strategies. **What you will be working on** - Review and formulate HR policies to enhance the attractiveness of careers in MOE....


  • Singapore beBeeOperational Full time $4,000 - $6,000

    Client Service ProfessionalOur organization seeks a meticulous and proactive professional to join their Policy Servicing team on a contract basis. This is an excellent opportunity for someone with a keen eye for detail and a passion for operational excellence to contribute to a high-performing team.This role involves handling operations and administrative...


  • Singapore Singapore Business Federation Full time

    The Policy & Planning department in SBF engages and partners stakeholders from businesses, trade associations and chambers, and government agencies to co-develop policy positions and advocate for pro-enterprise policies to support the needs of the Singapore business community. The Assistant Manager / Senior Executive plays a key supporting role by providing...


  • Singapore GREAT EASTERN Full time

    Join to apply for the Manager - Policy Administration role at GREAT EASTERN Join to apply for the Manager - Policy Administration role at GREAT EASTERN We are seeking a dedicated & detail-oriented individual to support the policy servicing requests from HNW customers within the High Net Worth Client Management team.Handle all documentation pertaining to...


  • Singapore Prudential Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...