Wholesale Assistant Manager

4 days ago

Singapore GAIN CITY DIGITAL INNOVATIONS PTE. LTD. Full time

The Wholesale Assistant Manager is responsible for the total control and management functions of the wholesale/DIY sector operations, the optimal sales performance and ensures smooth daily operations of the outlets.

He/she works closely with the Business Development on the strategic business planning, establishing operations and service excellence standards, and forecasting of sales performance.

He/she is business savvy, leading from the front and a good motivator who drives the team performance. He/she is a strategic thinker, able to make quick decisions and result oriented ability to work under pressure and handle challenging situations.

Job Responsibilities:

- Manage overall operational, budgetary and financial responsibilities.
- Utilise sales data to manage, develop, and serve existing accounts. Identify, develop, and convert new account opportunities for the business. Oversee staff training, and evaluating personnel.
- Analyse performances for all relevant accounts and monitor competitor activities and market trends to find new opportunities.
- Ensure standard procedures are in place for effective and efficient control.
- Oversee and lead the wholesale staff.
- Establish and maintain relevant controls and feedback systems to monitor the operation of wholesale department.
- Prepare relevant and necessary reports for management to track strategic goals. Review performance data that includes financial, sales and duty reports, to monitor and measure departmental productivity, goal achievement and overall effectiveness.
- Collection of Payment transactions.
- Handle day-to-day wholesales operations.
- Ensure proper sales order process and delivery to clients.

**Requirements**:

- Diploma/Degree holders in business management or similar disciplines.
- 4 years of wholesales management track record as Wholesale/Retail Manager capacity in similar industry.
- MS Office software.
- Promote a positive working culture across the showroom and drive the achievement of sales targets, operations leadership, marketing and product development.
- Possess strong people management and leadership skills, and track record of successfully training, encouraging, motivating and guiding sales executives.
- Ensure customer service satisfaction; manage service recovery and loyalty programs.
- Ensure staff KPIs and performance targets are met.
- Strong interpersonal, communications and negotiation skills.

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