Non-biddable Regional Lead

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$12,000 - $18,000 Per Month

**Date Posted**

1 hour ago

Additional Details

**Job ID**

6180

**Job Views**

1

Roles & Responsibilities

In this role, you will drive and ensure best in class responses to client briefs by working with GroupM Agencies to ensure high class briefs are passed to the GroupM Services, and to ensure the GroupM Services has the capability to respond timely to these briefs that matches or exceeds agreed client KPI’s and objectives.
**Reporting of the role**

You will be a key leader at GroupM Services, reporting to both the Market Head of GroupM Services and the APAC Non-Biddable Services Leads.
**3 Best things about the job**:

- Be a game-changer Create an outstanding team by building a collaborative and customer-centric non-biddable media delivery capability in the market that can deliver demonstrable competitive advantage.
- Building best practices: Setting the benchmark of briefs and ensure that the team respond timely to the clients’ expectations.
- Collaborate with world class agencies: Partner your team with the GroupM media agencies to deliver a fully integrated service model.
**In this role, your goals will be**:
**In three months**:

- Launched the GroupM Services and begun regular analysis & reporting on the Operational Performance metrics for the Non-Biddable delivery team
- Grasped the strategic GroupM Services priorities, engaged agency and other business stakeholders in fully understanding their needs and put in place the foundations for a collaborative relationship.
- Hired and put-in-place key hires to be the drivers of the non-biddable delivery teams.
- Engaged and communicated with the team on priorities and imperatives to focus on early wins
- Conducted a 90-day review to review progress achievements and identify short term gaps
- Cascaded KPIs and SMART goals that are aligned to stakeholders needs
**In six months**:

- Working across GroupM organization including agencies, built a level of trust through engagement and active listening, ensuring proactive strategies to identify, pre-empt where possible and address needs, queries and concerns.
- Put in place a leadership team for the Non-Biddable at GroupM Services that supports you and allows you to focus on priorities
- Engaged with the clients to ensure that a holistic approach to campaign execution and delivery goals are being met and receive feedback for future improvement
- Have built a thorough understanding of the Non-Biddable teams’ operations and processes and provided feedback to the Regional Process Team on areas of improvement
- Developed training programs within the team, and across GroupM Agencies’ stakeholders to upskill team members
**In 12 months**:

- Operated a scaled team, with excellent performance credentials that supports the agencies with new business as well as existing clients
- Worked with internal and external stakeholders to onboard a new campaign stewardship system with mínimal disruption or downtime.
- Developed an ‘automation roadmap’ targeting key opportunities for improvement
- To build strong relationships across internal stakeholders and key Clients.
**What will you be doing?**
- Be the hands-on leader; leading engagement with the GroupM agencies management teams to understand their clients’ needs and at the same time acting as the operational manager of the Non-Biddable team at GroupM Services and the teams
- Establish a culture of excellence and gold-standard delivery, leveraging existing Talent and recruitment of specialists, ensuring training, certification and career development skills are developed to support Group and individual’s growth plans
- Working with the Market Head of GroupM Services, create a ‘one-team’ mentality that ensures consistent level of excellence across GroupM Services, with clearly communicated goals and targets that are achieved whilst supporting GroupM values
- Monitoring of all campaign and reporting service delivery with your leadership team, assessing process and structural improvements, leveraging technology to automation
- Collaboration with agency stakeholders to understand needs and anticipate areas for improvement
- Prepare and deliver regular reports and analysis to explain key performance and leading indicators. Troubleshoot and pro-actively manage business challenges
**What we are looking for from you.**

A Non-Biddable Media leader who has:

- Proven capability in managing a big diverse team. Demonstrated ability in the execution of campaign implementation initiatives.
- Comfortable of operating in an ambiguous environment, where matrix stakeholders need to be engaged and managed.
- Has experience in driving strategic change within a large organisation, operational excellence with strong process orientation
- Extensive knowledge in traditional and non-biddable digital media
- Has successfully motivated and lead cross functional team