Current jobs related to L2 Support Engineer - Singapore - DXC Technology

  • Lead Operations Engineer

    2 weeks ago

    Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

    Exciting Opportunity: Lead Operations Engineer (L2 Application Support) Are you a tech-savvy problem solver with a passion for guiding teams toward technical excellence? Do you thrive in a dynamic environment where your expertise can make a significant impact? We're searching for a talented and motivated Lead Operations Engineer to join our team and take...

  • L1/l2 Support Engineers

    2 weeks ago

    Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

    **Job Purpose** - Support and monitor the performance & capacity of various systems and 3rd party network services; - Troubleshoot network and system services related issue by following the standard operating procedures; - Track & documents all issues & resolutions; - Escalate the issue to L2 / Management or other IT resources for assistance in reaching a...

  • L2 Application Support Engineer

    3 days ago

    Singapore Careerally Pte Ltd Full time

    About the job L2 Application Support Engineer (Java)Key Highlights: Opportunity to work with a dynamic, industry-leading company Opportunities for professional growth and development. Up to $8,500 + Bonus + comprehensive benefits package We are looking for a L2 Application Support Engineer to support day-to-day operations. You will be responsible for...

  • L2 Support

    2 weeks ago

    Singapore DNA INFOTECH PTE. LTD. Full time

    Must Have skills: - Ready to work in Production Support/L2 Support - Knowledge of Unix, shell script, SQL, Open shift/Kubernetes - Should be proficient in one of the technologies - Java / Python / Database / Hadoop - Strong knowledge of ITIL processes Good to Have skills: - SRE knowledge - Cloud concepts - preferably GCP

  • Gsc Engineer L2

    3 days ago

    Central Singapore NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • L2 Cloud Support Engineer

    3 days ago

    Singapore ScienTec Consulting Full time

    **L2 Cloud Support Engineer (AWS)** - Working Hours: Normal office working hours (Hybrid working arrangement) - Working Location: Central - Remuneration package: Basic Salary + AWS **Roles & Responsibilities**: - To support change implementation (includes system patching and upgrades, configuration changes and enhancement etc), and service request - To...

  • Desktop Support Engineer L2

    1 week ago

    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole: Desktop Support Engineer L2Location:UBIDescription:Working Hours/Shifts: 12 hours shift (day n night)Must have Talent / Skills: Good communication and excellent interpersonal skills, Proficient Desktop/Accessories skillset.Good to have Talent / Skills: ITIL Process KnowledgeIndustry Preference: WOG Preferred.Must be comfortable...

  • L2 Desktop Support Engineer

    3 days ago

    Singapore Talento Meld Pte. Ltd. Full time

    Role: L2 Desktop Support Engineer Location: Changi Working Hours: 8:30 am to 6:00 pm, Mondays to Fridays Working Hours: 7:00 am to 3:00 pm, Saturdays (Once or Twice in a month) Type of Role: Contract (12 months renewable) Remuneration: Base Salary - $4,200 Remuneration: Transport and Mobile Claims - $300 Renumeration: 1 month bonus upon...

  • Contract-it Security Engineer/support

    1 day ago

    Singapore NTT SINGAPORE PTE. LTD. Full time

    We are excited to share an excellent opportunity to join our team as a **Zscaler L2/L3 Support Engineer**. This role is ideal for **IT Security professionals**with a strong background in managing and supporting Zscaler services within a dynamic environment. **Role**: Zscaler L2/L3 Support Engineer **Contract**: 12 months (renewable based on performance...

  • L2 Support Team Lead

    2 weeks ago

    Singapore beBeeLeadership Full time

    Job Title: L2 Service Manager "> Key Responsibilities: Manage the Level 2 IT support team to ensure timely resolution of complex technical issues. Maintain system stability and support IT infrastructure and applications. Collaborate with other teams to provide services to end-users and internal stakeholders. Required Skills and Qualifications: ...

L2 Support Engineer

3 weeks ago

Singapore DXC Technology Full time

**Posting Title**:Application Support (L2)**

We are looking for a proactive and dynamic professional to join our Application L2 support team to provide maintenance and support for a mission critical system.

Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools.

**Roles and Responsibilities**:

- Knowing and understanding the issue,
- Investigate and perform analysis to determine root cause(s),
- Provide corrective and preventive solution,
- If required, escalate case to L3 or technical support for further investigations,
- Propose improvements to address recurring issues and
- Close monitoring gaps.
- Support implementation of changes in accordance with the standard operation procedures to ensure smooth rollouts / deployments,
- Identify opportunities for automation to minimize manual task and
- Provides after office hours standby duty support where allowances, off-in-lieu or equivalent will be given as per required:

- One week of standby duty for every one to two months,
- Ad-hoc activation to be onsite for urgent production issues and
- There may be requirement:

- To provide support duties are required outside of working hours / public holidays for a short-term basis upon clients’ requests; or,
- To provide 24/7 support duties on rotating 2 (12hrs) or 3 (8hrs) shifts.

**Requirements**:

- Strong problem investigation and solving skills,
- Has an analytical mindset and able to understand business and functional concepts,
- Proactive and self-driven and able to work under pressure with a high sense of urgency,
- Possess SQL knowledge and able to construct basic SQL queries,
- Able to understand and grasp concepts of users’ interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware,
- Ability to work effectively both independently & within a team and
- Good communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rd party vendors and management)

**Good to have**:

- Experience working with IT ticketing systems (JIRA, ServiceNow)
- Knowledge of monitoring products, especially Splunk and eG Enterprise.
- Experience with writing scripts for automation