Customer Relationship Consultant

1 week ago


Singapore Agensi Pekerjaan Corbetts Consulting Full time

Job Responsibilities:

- Managing telesales in-house and outsource partners.
- Providing all backroom support for online store E2E orders and follow up service to customers on online orders submitted when required.
- Work closely with project teams, both internal and external, on backend system requirements for online store related enhancements/launches.
- Handle sales leads from Customer Experience team, Online orders, SMS blast and Precision Targeting.
- Achieve sales targets for a range of products and services over the phone and meet all KPIs set out in Service Quality Standards and Balanced Scorecard.
Job Requirements:

- Preferably with minimum 1 year of relevant working experience; Fresh graduates with no experience will also be considered.
- Strong desire to achieve sales target and customer oriented.
- Proficiency in Microsoft Office preferred.
- Great analytical and communication skills.

**Job Type**: Permanent

**Salary**: $1,800.00 - $2,500.00 per month

Schedule:

- Day shift



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