Customer Service Officer

5 days ago


Bishan, Singapore One Vogue Pte Ltd Full time

Responsibilities:

- Provide excellent customer service and deliver memorable experiences
- Handle customer feedback, complaints, and inquiries
- Maintain effective communication for customer retention
- Generate reports and suggest service improvement initiatives
- Perform cashiering duties
- Maintain and update appointments for servicing and repairs
- Inform customers about promotions and follow up through phone calls
- Upsell products and services to customers
- Perform other ad hoc duties assigned by manager

**Requirements**:

- GCE 'O' level with 2 years of relevant customer service experience
- Proficient in Microsoft Office
- Flexible and positive team player in a fast-paced environment
- Good listening and multitasking skills
- Passion for first-class customer service delivery with effective communication and interpersonal skills
- Able to work on alternate Saturdays

Aaron Chong

R2198911

19C9629

One Vogue Pte Ltd

**Salary**: $2,500.00 - $3,500.00 per month

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person



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