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Team Lead, Sales Support, Singapore

3 weeks ago

Singapore DSV Full time

Job Req Number: 51359
Time Type: Full Time

**Key Task**

Team Management
- Supervise, grow and develop the sales support team
- Ensuring the sales support team achieves commercial operational excellence

Sales & Administrative functions
- Create and maintain non-sales representatives assigned level customer profiles.
- Support account managers in customer onboarding.
- Assist in maintaining the tariff folder accordingly to ISO requirement
- Following up on sales leads and customer inquiries.
- Assist in department administrative tasks.

Quality, Health, Safety & Environment
- Perform assigned tasks to support the company meets its objectives and targets regarding quality, health, safety and environment as documented and follow all requirements as set out in the QHSE policy.
- It is the responsibility of all staff to ensure that their day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Additional to above tasks
- Any other job-related tasks as assigned by the superior.
- Adherence to the Code of Conduct policy of the DSV Group

**Competencies**
- Ability to lead and develop high performing team
- Self-motivated and self-disciplined
- Good interpersonal and written and verbal communication skills
- Organized, flexible and able to work under tight deadlines
- Sales and customer focus
- Problem-solving skills
- Team player

**Experience & Education**
- Functional experience in air / sea / customs brokerage
- Understanding of company’s service offering and pricing policy
- Expertise and professionalism in customer contacts, understanding of customer requirements
- At least 4 years of relevant business experience and 2 years of leadership experience
- High competency with MS Office (Word, Excel & Powerpoint)

**DSV - Global transport and logistics**

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.