Project Support Executive

5 days ago

NorthEast Singapore Sembcorp Industries Full time

Singapore, North-East, Singapore (SGP, SINMING)
- Department
- Business Development
- Job posted on
- Aug 02, 2025
- Employment type
- Permanent
- Job Summary

Key Responsibilities
You will be expected to assist the Operations Lead in daily project management and administrative support.
- Project Support_
- Support the team in planning, executing, and tracking project activities.
- Maintain project documentation, including schedules, plans, reports, and meeting minutes.
- Coordinate project meetings, take notes, and follow up on action items.
- Track project deliverables and timelines to ensure timely execution.
- Communicate effectively with internal teams and external stakeholders.
- Submit purchase order requests (ePR) promptly and track Purchase Orders (POs), Delivery Orders (DOs), and invoices.
- Coordinate with Procurement and Finance teams to ensure vendors’ payments are processed without delay.
- Customer Service Management_
- Receive and manage feedback from customers professionally.
- Resolve customer feedback promptly and effectively.
- Conduct site visits to meet customers and resolve issues when required.
- Maintain clear communication with customers and escalate issues when necessary.
- Communication & Reporting_
- Accurately key in operational data (e.g., customer feedback, recyclables collected, etc.).
- Work with Operations Executives to analyze data and optimize work schedules.
- Prepare regular reports for customers, send for review/sign-off, and follow up to ensure timely completion.
- Other Duties_
- Maintain proper filing and documentation, both in shared drives and physical copies.
- Ensure all administrative records are up to date and well-organized.
- Manage sign-in/sign-out records for workers and visitors at the workplace.
- Ensure workers accurately record their working hours and prevent tampering or falsification.
- When required, supervise workers to ensure cleanliness is maintained at event sites and at the workplace, including toilets and common areas.
- Provide clear instructions on waste management and cleaning tasks, and follow up to ensure standards are met.
- Assist with any other tasks or assignments as directed by management.
- Requirements
- Minimum Diploma or relevant experience in administration, customer service, or operations support.
- Good written and verbal communication skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Meticulous, organized, and able to multitask.
- Attention to detail and ability to work independently and as part of a team.
- Willing to visit customer sites and supervise ground operations when required.

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