Customer Engineer
2 weeks ago
About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
POSITION:
Customer Engineer (CE)
& KEY AREAS OF RESPONSIBILITY:
Position responsible for providing installation, maintenance, and repairs on equipment within Singapore to assure continuity of customer operations and high levels of customer satisfaction
Working on NCR Products.
ATM (Banking) Deposit machine (Banking) Point of Sales (POS) Terminal (Supermarket) Retail Self-service Terminal (Supermarket) Printers (In general)
Position scope in details
Primary services include hardware maintenance, installation, basic software support (inhouse training provided)
Manage customer incidents as assigned; Build working relationships with customers (end user).
Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.
Verify that the site environment meets the requirements prior to installation or rollout; Install customer systems according to the installation plan, certify that the installation or setup of the product meets the customer's requirements
Analyze and correct all technical problems on equipment within assigned customer accounts.
Perform periodic preventive maintenance routines on products and installs modifications to equipment.
Routine jobs to overhauls and maintenance repair. May also perform required modular swaps and unit replacements or perform preventative maintenance services
Responsible to response to a customer call on time and to keep customer informed during the problem resolution process. Perform service verification and customer satisfaction surveys relating to the situation
Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities
Working Environment:
44hr Work Week Rotating Shiftwork covering Weekend and PH as per business requirement Overtime
BASIC QUALIFICATIONS:
ITE Graduate (Electronic, Mechatronic, Mechanical discipline) 0-2 years of related experience Personal computer skills (Microsoft Operating Systems and Microsoft Office Application), Basic System OS and Applications (Microsoft Windows)
Basic Electronic, Mechanical, Mechatronics and Electro-Mechanical knowledge Knowledge on PLC programming Some understanding of basic Network protocols (e.g. TCP/IP) A+ Certification A technical Diploma
Notes:
In house classroom training and Web-based training will be provided. On the job training will be provided Probation period: 6 months
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
-
Process Engineer
5 days ago
Singapore The Chemical Engineer Full timePfizer Singapore is recruiting permanent employees for manufacturing site expansion of Pfizer Asia Manufacturing Pte Ltd (PAMPL) in Singapore. Use Your Power for Purpose Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is crucial to ensuring that customers...
-
Customer Engineer
4 hours ago
Singapore ADECCO PERSONNEL PTE LTD Full timeJob Title: Aftersales Engineer Location: (Ubi)Job Type: Full-timeExperience Level: Entry-Level Job Description: As an Aftersales Engineer, you will play a key role in ensuring customer satisfaction by providing technical support, troubleshooting issues, and maintaining strong relationships with clients. This role is perfect for fresh graduates who are eager...
-
Customer Engineer
1 week ago
Singapore SALT TALENT SEARCH PTE. LTD. Full timeSalt is looking for Customer Engineer to join our leading client on a 12 months extendable contract. As a Customer Engineer, you will be a trusted advisor to customers and prospects and an expert advocate for our security solutions. In this role, you'll know our security portfolio inside-and-out and provide support to C-level leaders, Security leaders,...
-
Customer Engineer
1 week ago
Singapore People Profilers Full timeJob Description: **Job Description**: We are looking for an experienced Customer Engineer to join our team As a Customer Engineer, you will be responsible for providing technical assistance and support to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing technical advice and support to...
-
Senior Developer/Consultant
3 weeks ago
Singapore CUSTOMER CAPITAL CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:You will be responsible for application development, implementation, customer training, support and maintenance for both on-premise and cloud deployments. You will apply the principles of software engineering to translate functional requirement into good technical design, scalable coding, maintenance and thorough...
-
Customer Engineering
4 days ago
Singapore VISIONPOWER SEMICONDUCTOR MANUFACTURING COMPANY PTE. LTD. Full timeRoles & ResponsibilitiesAbout VSMCVisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same...
-
Customer Service Engineer
2 days ago
Singapore OMRON HEALTHCARE SINGAPORE PTE LTD Full time**Job Highlights** - Join OMRON Healthcare to work for you & benefits of our society - Excellent career advancement and development opportunities - Competitive salary with AWS, VB and benefits package The Customer Service Engineer supports the business in all aspect of Customer Services, Products Repairs, Sales and After Sales at Customer Service Centre to...
-
Developer/Analyst
3 days ago
Singapore CUSTOMER CAPITAL CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:As a developer/analyst, you will the part of the team in delivering value-adding and effective Microsoft CRM and PowerApp applications for our government and enterprise clients.You will play an important role in:You will be responsible for application development, implementation, customer training, support and...
-
Customer Service Engineer
1 week ago
Singapore GMP Group Full time**Responsibilities**: - Become the owner of the projects for the semiconductor customers. - Providing pre-technical and post-technical support to customers on vision systems/inspection systems/AOI machines. - Performing engineering product setup/new installation which can be local or overseas. - Support the FAT/SAT for the new equipment, monitor the ongoing...
-
Customer Service Engineer
2 weeks ago
Singapore BURKERT SINGAPORE PTE. LTD. Full timeThe Customer Service Engineer is the initial technical resource for the Internal & External Sales teams and is responsible for actively driving and managing the “Application evaluation” stage of the sales process. The role operates as a bridge between Customers and Technical/Engineering teams, demonstrating a comprehensive understanding of Fluid Control...
-
Customer Success Engineer
2 days ago
Singapore ADECCO PERSONNEL PTE LTD Full timeCompany OverviewADECCO PERSONNEL PTE LTD is a leading provider of technical support services, dedicated to delivering exceptional customer experiences. Our team of experts is passionate about helping clients resolve product-related issues and maintain strong relationships with their customers.Job SummaryWe are seeking an Aftersales Engineer to join our team....
-
Customer Success Engineer
4 days ago
Singapore Databricks Full timeAt Databricks, we work on some of the most complex distributed processing systems and our customers challenge us with interesting new big-data processing requirements. Customer Success Engineers at Databricks serve as the trusted technical advisors for our customers. They create value, offer advice, and grow accounts. A Customer Success Engineer will lead...
-
Engineer Customer Engineering
3 days ago
Singapore GLOBALFOUNDRIES Full time**About GLOBALFOUNDRIES** **Introduction** To ensure that the assigned customer programs are being managed and executed accurately and timely, and to do so by providing excellent customer services so as to achieve customer satisfaction. **Your Job** - Plan, monitor and control the overall project plan and risk analysis to ensure that all deliverables are...
-
Customer Success Engineer
3 days ago
Singapore DATABRICKS ASIAPAC UNIFIED ANALYTICS PTE. LTD. Full timeAt Databricks, we work on some of the most complex distributed processing systems and our customers challenge us with interesting new big-data processing requirements. Customer Success Engineers at Databricks serve as the trusted technical advisors for our customers. They create value, offer advice, and grow accounts. A Customer Success Engineer will lead...
-
Customer Service Engineer
5 days ago
Singapore This is an IT support group Full timeAs a Customer Service Engineer, you will be the face of our company for technical support, combining your engineering knowledge and customer service skills to ensure our clients' success. This role requires a hands-on approach to diagnosing, troubleshooting, and resolving technical issues while maintaining strong relationships with our valued customers. Key...
-
Customer Engineer
2 weeks ago
Central Singapore BOEING Full timeAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
-
Customer Service Engineer
2 days ago
Singapore ENGINEERINGUK Full timeWe are seeking a highly skilled CUSTOMER SERVICE ENGINEER - DIESEL ENGINES to join our team at ENGINEERINGUK. As a key member of our customer support team, you will be responsible for providing expert technical assistance to our customers in the field.Perform installation, commissioning, routine maintenance, troubleshooting, and repair/overhaul of mtu...
-
Customer Quality Engineer
1 day ago
Singapore ULTRA CLEAN ASIA PACIFIC PTE. LTD. Full timeJoin UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
-
Customer Support Engineer
3 days ago
Singapore HHI SOLUTIONS PTE. LTD. Full time**Role Description** This is a full-time on-site role for a Customer Support Engineer located in Singapore. The Customer Support Engineer will be responsible for providing exceptional technical support for customers' inquiries and issues. They will work closely with customers to troubleshoot problems, provide solutions, and ensure the best possible customer...
-
Customer Service Engineer
5 days ago
Singapore FA SEARCH PTE. LTD. Full timeLeading provider of semiconductor solutions in the global market **CUSTOMER SERVICE ENGINEER** **Responsibilities**: - Pre and post technical support to customer on vision - Provide technical support to customer - Provide on-site service - Evaluated and qualify new products **Requirements**: - Good understanding on camera / lens / optical - Able to...