Oracle L1 Support

3 days ago

Singapore Avatar Techno Services Full time

Company

Avatar Techno Services

Designation

Oracle L1 Support

Date Listed

16 May 2025

Job Type

Entry Level / Junior Executive
- Full/Perm

Job Period

Immediate Start, Permanent

Profession

IT / Information Technology

Industry

Computer and IT

Location Name

Singapore

Allowance / Remuneration

$6,500 - 8,000 monthly

Company Profile

Avatar Techno Services is a global IT Solutions and Services Company established in 2019 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. By 2020 Avatar Techno Services became a leading provider of client-focused IT services and started focusing on IT solutions.

Our services are designed to drive innovation and expansion into new marketplaces while reducing overall costs.

In today’s competitive global market, businesses need technology partners who can understand business strategy and deliver seamless solutions with emerging technologies.

Our team is committed in providing all IT activities right from outsourcing solutions, Infra-structure setup, security consultancy, maintenance, support, project management, software development, testing and much more, which can be tailored on a case-to-case basis.

**Job Description**:
L1 Support

Main purpose of the role:
To be responsible for the patching and vulnerability management of all Infra environments across data centres

Key accountabilities and duties:
To perform patching on Database (MSSQL, Oracle) and Linux.

Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.

To participate in daily checks on Linux Servers and log any issues not already logged by monitoring and alerting.

To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.

To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.

To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.

Able to work Shifts that can be part of 24*7 operating model

To carry out any other task associated with the role as reasonably requested.

Knowledge, skills and experience:
1 to 3yrs Working experience on patch executor having skills on Database (MSSQL, Oracle) and Linux

Should have basic knowledge of Linux/Unix commands and system administration tasks.

Familiar with VMware

Familiar with databases Patching, L1 Troubleshooting Skills

Familiar with Windows OS - Not Mandatory

Understanding of Database (Oracle, MariaDB)

Coordinate tasks with multiple team and collaboration skills.

Skills on Excell are added advantage.

Good Communication and teamwork abilities

Willingness to work in shifts/weekend

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