Customer Retention Specialist 5.5 Days

7 days ago


Singapore MS. DURIAN PTE. LTD. Full time

WE ARE LOOKING FOR A Customer Retention Specialist to join our family If you enjoy working in a young and vibrant environment and is a star in customer service, you may be the one

Main Job Scope:

- Provide excellent customer service through multiple channels, including face-to-face, calls, WhatsApp and Social Media channels
- Recommendation of our products to different segment of customers
- Fulfilling and facilating orders
- Attending to walk-in customers with a warm smile
- Learn & perform basic barista work ( no experience required ).

**Evening Shift: 44 hours work week, 5.5 work days
Monday: 8am to 5pm ( 1 hour break )

Wednesday: 8am to 5pm ( 1 hour break )

Thursday: 8am to 12noon

Friday: 8am to 5pm ( 1 hour break )

Saturdays: 8am to 5pm ( 1 hour break )

Sundays: 8am to 5pm ( 1 hour break )

**Benefit**:

- Annual leave
- Public Holiday leave
- Work insurance
- Staff meal and staff discount



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