Manager, Programme Office

7 days ago

Singapore SMRT TRAINS LTD. Full time

**Job Purpose**:
The staff will be responsible for planning onboarding courses runs, implementation of STEP related learning programmes and managing SMRT Institute’s operational budget and SMRT’s Group training budget. This role includes development of Robotic Process Automation (RPA) and dashboard reporting for Training Team.

**Responsibilities**:

- New Hire Intake Planning - Plan and administer hew hire onboarding courses which include but not limited to: (a) Liaise with HR on the weekly intake numbers, (b) Liaise with Training Delivery Team on trainers assignment to onboarding courses, (c) Liaise with Facilities & Resource Management Team on learning facilities assignment
- STEP programmes administration - Execute and monitor STEP related programmes and SGRA related courses which include but not limited to:
(a) Confirm with HR or stakeholders on the identified STEP programme participants
(b) Assignment of STEP curricula to identified staff
(c) Report to SMRT management on completion status of STEP programmes
(d) Close liaison with (i) Curriculum Developers on latest courseware, (ii) Stakeholders on implementation of domain specific courseware, (iii) SGRA on registrations
- Process reviews & RPA - Review and develop process automation using Ui Path software on training administration processes.
- Dashboard - Review and develop dashboards / visualisations for Learning Ops or Training Team reporting.
- Budget Management - Monitor and track the Group learning budget as well as the internal Institute budget.

Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

**Qualifications & Work Experience**:

- Minimum Bachelor’s Degree, in any discipline from a recognized university
- Proficient in MS Office (especially Microsoft Excel)
- Familiarity with using SAP, ARIBA, UiPath and Power BI preferred
- At least 3 years of relevant procurement related experience, preferably in a training environment

**Skills**:
**Technical skills include**:

- Good analytical, decision-making and problem-solving skills.
- Possess a high level of personal effectiveness, attention to detail and impeccable follow-through
- Strong planning, analytical and organisational skills combined with excellent time management
- Capable of handling multiple tasks, working well under pressure and short timelines
- Result-oriented and exceptional problem-solving skills to address existing challenges to achieve sustainable and impactful results

**Generic skills include**:

- A team player who is a fast learner, has an open mind-set, collaborative, highly dependent, committed, and adaptable to a fast-paced environment that requires multi-tasking.
- Meticulous, detail-oriented, numerate and able to work in a fast-paced environment
- Good communication, interpersonal and organizational skills
- Able to work autonomously as well as in a team environment

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