Programme Manager
2 weeks ago
Company Description
**About the Wealth Management Institute (WMI)**:
Established in 2003, the Wealth Management Institute (WMI) is committed to building capabilities for investing in a better tomorrow. Founded by GIC and Temasek, our vision is to be Asia’s Centre of Excellence for wealth and asset management education and research. WMI is appointed as Singapore’s Lead Training Provider for Private Banking by the Institute of Banking and Finance Singapore (IBF) and supported by the Monetary Authority of Singapore (MAS). WMI also helms the Global-Asia Family Office Circle, a network platform that fosters a trusted environment to build capabilities and community in the family office sector.
WMI provides a comprehensive suite of practice-based certification and diploma programmes, and collaborates with leading universities for Masters qualifications. With over 18,000 annual enrolments, WMI provides training in asset management, wealth management, family office, compliance and risk management across more than 100 programmes.
**Job Description**:
The role is responsible for the outreach, planning and successful delivery of programmes and assessments in WMI.
The Programme Manager assists with outreach, works with clients, participants and trainers to schedule, plan and successfully deliver WMI programmes.
- Execute outreach plans, respond to enquiries and convert leads on programmes
- Provide clients and participants all required information before, during and after the programme. Includes and not limited to funding and certification eligibility, pre-admission/attendance/assessment criteria, pre-class work(online learning or pre-reading materials) etc.
- Work with clients and faculty to schedule the training and ensure pre-programme activities are completed such as venue & catering, online learning is activated, learning technology platforms are enabled and verify participants details are accurate for enrolment and certification.
- Oversee the programme to ensure trainers’ or participants’ needs are met and ensure smooth face-to-face or virtual delivery.
- Articulate relevant knowledge of programmes, admissions, certification and funding criteria to form the first point of contact for clients, trainers and participants.
- Constantly seek ways to improve learning experience of participants and achieve strong programme ratings.
**Qualifications**:
**Minimum Education and Certification Qualifications**:
- Diploma or Degree in any discipline from a recognised Higher Institution
**Experience**:
- 4 to 6 years of total working experience, half of which being direct experience in managing, organising or running training programmes or events.
**Knowledge, Skills and Abilities**:
- Exhibit positive attitude and high energy to drive outreach, programme, client and service excellence.
- Strong interpersonal skills and EQ, well-groomed, pleasant disposition and able to communicate confidently in verbal and written form.
- Able to multi-task while remaining meticulous with a good eye for details, detail-oriented with excellent communication skills.
- Able to oversee, plan, organise and deliver programmes with little or no supervision.
- Proficient in MS Office (Powerpoint, Excel, Word), Zoom and Teams, and able to handle technology with ease
- Must be a team player
- May need to work late or weekends during programme days (if necessary)
- Situational awareness with strong interpersonal skills
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