Regional Accounts Manager

7 days ago

Singapore PERSOLKELLY Singapore Full time

**RESPONSIBILITIES**
- Responsible for managing assigned Global / Regional Accounts and developing them into high value accounts. Has ownership of the account and oversees account development, as well as problems and incident resolution.
- Responsible to achieve assigned financial targets.
- Identifies business opportunities with target and incumbent accounts. Creates account plans and strategy to win/grow the account. Facilitates global / regional business between different countries and executes a go-to-market strategy for international clients.
- Owns and leads RFI / RFP responses. Understand the customer needs and RFP requirements. Manages the entire bid process; leading and co-ordinating responses to tender, proposal, management of conformance to requirements and work with various Subject Matter Expert
- Maintain an active global / regional network of customers with partners and distributors.
- Provide accurate forecast of opportunities for planning purposes.
- Works closely with the Project Manager and other Subject Matter Expert to develop rollout implementation plan for product delivery, services maintenance, accounts reporting and problem resolution ensuring they are delivered to the required quality, timescale, and budget. Establish client current state and propose future state in terms of working process and TCO.
- Leads quarterly business reviews (QBR) with selected customers. Provides consistent and regular service reviews in relation to the SLA, ensuring the client’s contractual targets and measurements are met. Manages the services delivery and provides insights and recommendation that promote continuous improvement and with the goal of client satisfaction, business growth, and retention.

**REQUIREMENTS**
- Degree in Business Management / Economics / Computer Science / Sales & Marketing / Finance & Accounting
- At least 5 Years of Experience with at least 2 years working at APJ level in areas of Major Account/Large Enterprise servicing / consultancy related / service delivery / sales management
- Good understanding of Global / Regional procurement process and international business
- Understands digital transformation and smart office environment
- Able to independently engage customers at C-level
- Demonstrates professional ethics, which is reliable and dependable with high integrity
- Demonstrates respect for cross-cultural difference with good interpersonal skill.
- Excellent communication skills (presentation, writing)
- Competent in spreadsheet calculation and reporting
- Some knowledge of Business and legal contract negotiation and drafting
- Good business acumen and analytical skills

Registration No.: R1983801 (Berlinda Goh)
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

594089

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