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Business Analyst, Operations Department

2 weeks ago

Singapore Straits Financial Services Pte Ltd Full time

**Responsibilities**:

- Be the main support for enhancement & improvement initiatives for the core backoffice post trade processing and settlements system.
- Participate in various enhancements initiatives by engaging and working closely with multiple stakeholders, user teams, IT team and solution vendors.
- Facilitate scoping, requirements gathering, generate ideas and solution development.
- Understand and analyse the requirements and objectives and work with vendor to design enhancements or solutions that will solve the issues/gaps as well as optimize process efficiency.
- Write business requirement documents (BRD) for vendor team’s assessment of development scope.
- Be the bridge and manage interactions between various business users, IT team and solution vendors.
- Perform functional validation & testing as well as plan & coordinate User Acceptance Testing (UAT) for all enhancements delivered.
- Assist with production issue tracking from working with vendor & users on the appropriate solution and simulating the test scenarios with objective of verifying the results when fixes are delivered in the test environment, until soundly implemented & rectified.
- Assist with any migration/integration works.
- Project progress tracking and reporting
- Assist with any business initiatives that requires Business Analyst involvement to work out the operational process automation or enhancement needs in relation to the core backoffice post trade processing system in order to support the new initiatives.

**Requirements**:
You should possess the following:

- Degree in Banking & Finance or Business.
- At least 2 years of project management or business analyst experience in the financial services industry preferred.
- Have some experience/knowledge with Exchange-Traded Derivative and/or OTC products & basic understanding of back-office functions & processing systems.
- Meticulous and with good organizational and analytical skills
- Ability to work independently and displays strong initiative
- Good written & verbal communications skills
- Process-oriented and able to work well under pressure in a fast-paced environment
- Must be able to converse in mandarin due to need to liaise with Chinese Associates
- Must be flexible to work early hours or after hours due to need to have conference calls with USA.