
Head of IT
1 week ago
Responsibilities
Summary: The IT Head is expected to support the Organization’s broader digital transformation programme. He/she will provide guidance to ensure the overall architecture and solutions are well designed for the long-term, with a pragmatic approach to deliver results in phases. He/she will report to the Group Managing Director and work with the Executive Leadership Team to develop organisational digital strategy and implement appropriate technology, while driving continuous improvement in the IT operations and infrastructure.
- Lead the formulation and implementation of IT strategy and Group IT policies together with industry best practices
- Oversee all technology operations (e.g. network security) and evaluate them according to company requirements, and implement IT best practices.
- Design and implement IT policies and strategies including, but not limited to: Standard Operating Procedures (Business and IT Operations), Change Requests Management, Access/Security Control, and Helpdesk Service Level Agreements
- Review and prepare documentation of training documents, technical requirements, process workflow definitions and systems architectural reviews
- Manage existing vendors for IT procurement and review maintenance agreements
- Oversee the continuous development in SAP, WMS, POS, HRIS, BI tools and RPA
- Analyse the business requirements of all companies and departments to determine their technology needs
- Identify opportunities to leverage technology and optimise internal tools to improve business processes
- Interface with government agencies related to key business transformation projects, building depository and quality of human capital, project financing and funding for accelerated growth
- Garner user buy-in on projects, communicate new features and enhancements to internal stakeholders
- Any other ad-hoc duties as assigned and necessary
**Requirements**:
- At least 10 years of working experience in the technology field
- Deep understanding of and has previously led IT transformation programmes, managed change and implemented significant process improvement efforts
- Experience in analysis, evaluation, implementation, testing and configuring of IT systems and their specifications
- Strong Corporate IT foundation and practical experience with managing employee hardware and office networks, and implementing security best practices
- Experience with MS Exchange, Active Directory, and other Windows-based systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
- Excellent organizational and leadership skills
- Excellent project management, communication, and interpersonal skills.
- Ability and motivation to roll up the sleeves and dive deep to help the team when needed
Lim Shen Chee (Reg No. R1660557)
EA License No. 07C5771
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