Senior Technical Support Engineer

1 week ago

Singapore Avaya Full time

**About Avaya**:
**About the Opportunity**:
**About the Responsibilities**:

- Provides services for medium to highly complex end user installations, configurations, upgrades and migrations through advanced problem solving and troubleshooting. Includes 3rd party products and on-site services.
- Evaluates symptoms, logs, and data required to resolve issues of medium to high complexity.
- Develops approaches to solutions with minimum supervision
- Proactive in monitoring and resolving low complexity downstream effects as a result of the fix. May highlight more complex issues.
- Displays the knowledge of the functionality and usage of the product and in conjunction with associated product.

**About the Requirements**:
EXPERIENCE
- Typically requires solid related experience and knowledge
- Experienced in issues such as IT productivity, performance management, service level management, quality and rework metrics, SDLC, Application, help desk.

SKILLS & COMPETENCIES
- Mastering telecommunication topology & networks.
- Able to articulate issues and set priorities on issues encountered.
- Familiar with Linux/Unix and Solaris environment.
- Configurations & Installation of Avaya UC and CC products servers such as, Avaya Aura Communication Manager, AES,SM & SMGR, CMS, Aura Messaging, AAEP, AAC, WFM, WFO, POM Avaya IVR, AIC,AIQ. AACC, ACCCM, SBC
- Knowledge and certificate in ACSS, ACIS, CCNA, CCNP, Nice, Verint, RedHat certification, MS Lynch, Cloud architecture and provisioning.
- Experience with MS SQL, Cache, Informix database, CTI, SIP technologies will be an added advantage

**Education**:
Bachelor degree or equivalent experience in Computer Science or Electrical Engineering

**Footer**:
LI-DNI

  • Electrical Systems Technical Specialist

    2 weeks ago

    Singapore beBeeelectrical engineer Full time $80,000 - $120,000

    Job Title: Electrical Systems SpecialistAn Electrical Engineer plays a vital role in the conceptualization, design, and development of electrical engineering projects.This position involves performing prototype testing, troubleshooting, and compiling detailed analysis reports. The successful candidate will be responsible for generating electrical schematics...

  • Senior Process Engineer

    4 weeks ago

    Singapore The Chemical Engineer Full time

    Wood is currently recruiting for a Process Engineer with extensive experience in the pharmaceutical and bio-pharma industry to support our growing operations in Singapore. You will be responsible for ensuring that process engineering activities on assigned projects are executed within budgeted manhours and approved schedules, in compliance with project...

  • Senior Technical Support Engineer

    3 weeks ago

    Singapore ASMPT SMT Solutions Full time

    Overview As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service...

  • Senior Technical Support Engineer

    4 days ago

    Singapore ASMPT SMT Solutions Full time

    Overview As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company’s equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service...

  • Technical Officer

    3 weeks ago

    Singapore Institute of Technical Education Full time

    Overview Join to apply for the Technical Officer - School of Engineering (ITE College West) role at Institute of Technical Education . What the role is As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on You will be responsible for assisting the Lecturers in the conduct of practical...

  • Technical Officer

    4 days ago

    Singapore Institute of Technical Education Full time

    Overview Join to apply for the Technical Officer - School of Engineering (ITE College West) role at Institute of Technical Education . What the role is As a support staff, your role is to support policies and schemes in specific functional areas. What you will be working on You will be responsible for assisting the Lecturers in the conduct...

  • Senior Technical Support Engineer

    2 days ago

    Singapore ASMPT SMT Solutions Full time

    Role: As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service teams...

  • Senior Technical Support Specialist

    2 weeks ago

    Singapore beBeeTechnical Full time $4,000 - $8,000

    Job Title:Senior Technical Support SpecialistAbout the Role:We are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team. As a Senior Technical Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to clients. You will work closely with senior engineers to plan,...

  • Field Technical Specialist

    5 days ago

    Singapore beBeeTechnical Support Full time $2,400 - $3,500

    Job OverviewThe role of a Field Service Engineer is to provide technical support and service for semiconductor manufacturing equipment. This involves performing installations, troubleshooting, and repairs of equipment, as well as supporting the setup and configuration of new machines onsite."],

  • Senior Technical Support Engineer, Dedicated Support

    6 days ago

    Singapore Tableau Full time

    **Job Category **:Customer Success Group **Job Details**: **What you’ll be doing ** The Senior Technical Support Engineer, Dedicated Support will work directly with Tableau Enterprise Support customers and their Technical Account Managers to own all technical concerns regarding their Tableau environment. Senior Technical Support Engineer, Dedicated...