Service Desk

Excellent communication skills - Interpersonal skills, active listening - 1 year previous Service desk or equivalent experience - Excellent organisational skills - 1 year previous Service desk or equivalent experience - Managing incidents including business expectations and communication - Strong knowledge of Microsoft based operating systems, MS Outlook and...

**Location** Singapore, Central Singapore **Job Type** Contract **Salary** $8,500 - $10,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 15281 **Job Views** 1 Roles & Responsibilities **Responsibilities**: - Effectively manage, train and develop the service desk team - Ensure that all processes and standards used by the...

Roles & ResponsibilitiesJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate will ensure...

Roles & ResponsibilitiesAbout the jobJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate...

**PERMANENT JOB!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...

**PERMANENT JOBS!**: **CUSTOMER SERVICE OFFICER, FRONT DESK**: **SINGAPOREANS/ PRs ONLY**: **( **Salary - $1,700.00 - $2,500.00)**: **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...

**PERMANENT JOB!**: **_CUSTOMER SERVICE OFFICER, FRONT DESK -**: SINGAPOREANS/ PRs ONLY **( **Salary - $1,700.00 - $2,500.00) **LOCATION** Central (Ang Mo Kio / Bishan / Sin Ming) **JOB DESCRIPTION** - Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer...

**Purpose**: The IT Service Desk is the first point of contact for users for questions, requests, and incidents. The IT Service Desk function: - Defines and deploys the IT-processes and tooling for request-, incident-, change and problem-management for the entire IT-function and aligns these processes with Operations and Product to aim for a consistent...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analyzing - Delivering Results and Meeting Customer...

Roles & ResponsibilitiesResponsibilities:Manage and lead the Service Desk and staffs to provide 1st level technical support. Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. - Receives and responds to customer problems, issues, and requests. - Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. - Help other support team members to...

**Service Desk Analyst** **Job Purpose** Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal support teams and clients. **Responsibilities**: - Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble...

Direct message the job poster from Birlasoft Deputy Manager @ Birlasoft | HR Expert, Global Talent Acquisition, "An Aspiring Idiot"About Birlasoft Ltd. Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

**Job Description**: - To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. - Polite and professional service. - Accurate assessment/ resolution of problems. - Provide first level support to troubleshoot and solve technical problems. - Incident tracking and first & second level resolution...

**Service Desk Analyst** **Job Purpose** Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal support teams and clients. **Responsibilities**: - Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble...

**JD**: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...

Roles & ResponsibilitiesJob Summary –A skilled Service Desk Consultant with expertise in troubleshooting and supporting end user queries. Proficient in file transfer protocols (FTP, SFTP), secure communication technologies (SSH, SSL), and basic networking concepts, including TCP/IP, DNS, and DHCP. Adept at cryptography, firewall configurations, and...

**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...