IT System/business Analyst- Oracle Cc&b

3 days ago

Singapore OPENSOURCE PTE. LTD. Full time

Job Title: IT System/Business Analyst
- Oracle CC&B (Customer Care & Billing)

Duration: 24 months

Key Responsibilities:
System/Application Design Review:
Technical Assessment:
Conduct thorough technical reviews and assessments to identify potential issues and areas for improvement.

Script and Module Development:
Collaborate with the Authority’s appointed contractor(s) to develop ad-hoc scripts and modules as per Service Request requirements.

Test Facilitation:
Facilitate and support System Integration Test (SIT) and User Acceptance Test (UAT) processes to ensure system functionality and user satisfaction.

Audit Support:
Assist in facilitating and supporting audits conducted by the Authority’s appointed auditor(s) on the system.

Source Code Review:
Understand and review source codes from vendor(s) for deployment, ensuring adherence to best practices and standards.

Technical and Project Management Support:
Provide technical and project management support, including managing daily operations, continuous system review for improvement, and ensuring contractor compliance with Authority’s requirements.

IT Application System Management:
Stakeholder Collaboration:
Collaborate with business stakeholders, external parties, ICT providers, and government agencies for system operational and maintenance works, as well as for new initiatives/enhancements.

Advisory Role:
Provide advisory support and guidance to team members on the development of IT solutions to meet business and Authority’s needs.

Documentation and Progress Monitoring:
Manage and maintain IT process documentation, track technical documentation, and monitor project progress.

Audit Coordination:
Coordinate and facilitate audit reviews conducted by parties authorized by the Authority.

Project Deliverables Review:
IT Operation Support:
Provide IT operation support for both on-premises and cloud operations.

Compliance Management:
Ensure project delivery compliance with relevant policies and guidelines, and identify and close any compliance gaps.

Qualifications:
At least 3 years of experience as an IT System/Business Analyst.

Strong knowledge of Software Development Life Cycle (SDLC) methodologies.

Proficiency in requirement gathering, analysis, business process mapping, and preparing business requirement specifications.

At least 3 years of experience in Oracle CC&B (Customer Care & Billing) software development/architecture or equivalent experience in the Oracle technical stack.

Experience in Azure Cloud platform.

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