Analytics Specialist

**Business Intelligence & Analytics**:
As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.
- The Analytics Analyst is responsible for the development and maintenance of dashboards from requirements gathering to dashboard design, to deployment of dashboards onto Report Server.
- He/she will also help develop and implement University-wide analytics projects - from task definition to implementation and interpretation of results and facilitate the deployment of the findings.
- This person is expected to have a good understanding of dashboard and analytics implementation as well as the ability to communicate well at all levels of the organisation.

**Major Duties & Responsibilities**:
**Maintain existing Power BI Dashboards**
- Understand data and business requirements of existing dashboards.
- Review request for changes.
- Modify data sources and add new fields from data warehouse if required.
- Change or create new visualisations.
- Create new fields if required using DAX programming language to satisfy requirements.

**Create new Power BI Dashboards and/or assist in new Dashboard Projects**
- Gather requirements from users for new dashboards.
- Document requirements including sources of data and visuals required.
- Design dashboards including connecting to data sources, creation of visuals and additional fields using DAX (if required).
- Deploy dashboards to Report Server.
- Create user guides for dashboard and provide training to users on how to use the new dashboards.

**Assist in operations related to Report Server**
- Create new folders based on request.
- Assign relevant permissions.
- Create schedules to refresh dashboards.
- Perform weekly operations check on jobs and backups.
- Investigate dashboard and data issues as and when they arise.
- Support maintenance and ongoing enhancement to the Report Server.

**Perform data analysis using statistical, data mining and other appropriate methods and models.**
- Carry out data preparation, importing, cleansing, transforming, validating and analysing data.
- Interpret the results and make recommendations on the findings.
- Design and enhance existing data models.

**Ensure that project timelines are met within cost and quality guidelines.**

**Ensure IT compliance with corporate governance, best practices and adherence to University’s policies and quality of documentation.**
- Assist supervisor in BI&A admin activities. (10%)
- Perform other tasks and activities as assigned by supervisors. (10%)

**Job Requirements**:
**Academic Education/Training/Experience**
- A good Diploma and/or Undergraduate degree in a relevant field (e.g., Computer Science or Business Intelligence) from a recognised Polytechnic/University
- Expertise in data reporting, analysis and analytics
- Good knowledge and expertise in Power BI reporting/visualisation software
- Knowledge of and experience with connecting and manipulating data sources like databases
- Experience with R or Python are an advantage

**Personal Attributes**
- Organised and meticulous
- Strong analytical and problem-solving skills
- Proactive, resourceful and self-motivated
- Team player who has good interpersonal and communication skills
- Ability to engage stakeholders
- Strong at documentation