Customer Success Representative

1 week ago


Singapore SEMNet Pte Ltd Full time

Job Responsibilities:

- Following up on marketing campaigns and inbound inquiries.
- Participating in renewal contract structure, ensuring high levels of customer retention.
- Accurately entry, update, and maintain daily activity and prospect information in CRM
- Schedule meetings and product demos for Sales Team

Desired Qualifications, Skills and Experience:

- Demonstrable of Enterprise and/or Mid-Market account management and customer adoption experience, with a focus on revenue retention and renewals within an existing install base.
- Strong communication and problem solving skills
- Excellent customer management skills (including sales, account management, customer service)
- Additional language skills would be beneficial but not essential.

Training will be provided

**Salary**: $2,800.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Health insurance
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Commission pay
- Performance bonus



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