Vendor Service Representative

1 week ago

Singapore WT MICROELECTRONICS SINGAPORE PTE. LTD. Full time

This role will be located in **Singapore**, **working on-site**at our office located at **Expo (DT35/CG1)**fully sheltered from the MRT.

**Job Summary**:
**Key Responsibilities**:

- Plan, buy, and expedite materials from approved vendors to maintain the necessary inventory levels for customer demand.
- Validate and analyze all orders before converting Purchase Requests (PR) to Purchase Orders (PO), ensuring accuracy in product specifications, pricing, and quantities.
- Monitor on-time delivery performance from suppliers, identifying and reporting continuous delivery issues to supervisors for further action.
- Coordinate with suppliers and the logistics team to follow up on delays or rescheduled orders, ensuring all parties are informed of the status and any changes.
- Track inventory levels and manage order pipelines to avoid both overstocking and understocking situations, ensuring efficient inventory turnover.
- Ensure full compliance with the company’s and department’s policies and standard operating procedures, maintaining high standards of operational integrity and consistency.
- Compile and distribute internal and supplier reports on order statuses, delivery performance, and inventory management, ensuring timely and accurate information flow.

**Qualifications**:

- Previous experience in customer service, preferably within the electronics, semiconductor, or supply chain industries is highly advantageous, but not a must.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with vendors, internal teams, and stakeholders.
- Proficiency in Microsoft Excel, PowerPoint, and other relevant reporting tools is highly advantageous.
- Strong organizational and time management skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Experience in inventory tracking, order management, and procurement processes is preferred.
- Detail-oriented with the ability to identify and resolve issues quickly and efficiently.
- Knowledge of supply chain best practices and vendor management strategies is a plus.

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